Delanda Harper
Computer Scientist
Charlotte,NC
Timeline
Software Engineer - Wells Fargo & Company
07.2021 - Current
Technical Support Representative - Albany State University
01.2019 - 12.2020
Albany State University - Bachelor of Science, Computer Science
08.2016 - 12.2020
Work History
Software Engineer
Wells Fargo & Company
Charlotte, NC
07.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Technical Support Representative
Albany State University
Albany, GA
01.2019 - 12.2020
- Resolved technical issues for customers through remote assistance and on-site troubleshooting.
- Enhanced customer satisfaction by providing timely and effective IT support to end users.
- Supported company growth by assisting in the onboarding process for new employees, including provisioning accounts, setting up workstations, and providing initial training on company systems.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Education
Bachelor of Science - Computer Science
08.2016 - 12.2020
Skills
Mainframe Debugging
Endevor Tool
CA-7 Scheduling
TSO and ISPF Usage
Attention to Detail
Adaptability and Flexibility
Self Motivation
Agile Methodologies - JIRA
Technical Documentation
Cross-Functional Collaboration
Software Development Life Cycle (SDLC)
Summary
With several years of experience as a Computer Scientist my motivation is driven by a passion for exploring everyday technologies with a special interest in mainframe systems. Working within agile teams using scrum and kanban methodologies has nurtured my collaborative spirit and ability to deliver efficient solutions. Exploring opportunities to develop my tech skills while aiming to make a positive impact on society is my current focus.
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