Delaney Warling
Lillington,NC
Summary
Compassionate professional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
6
6
years of professional experience
Work History
Retail Merchandiser
Hallmark
04.2022 - 07.2023
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
- Established strong vendor relationships to maintain and support business.
- Stocked designated items on shelves, end caps and displays.
- Interacted with guests in friendly and knowledgeable way.
Server
Bad Daddy's Burger Bar
06.2021 - 10.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Shift Manager/Key Holder
Marcos's Pizza
09.2019 - 12.2019
- Trained and mentored new employees.
- Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Shift Manager in Training
Marcos's Pizza
10.2018 - 08.2019
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Customer Service Cashier
Toys"R"Us
10.2017 - 07.2018
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Utilized POS system to handle customer cash and credit card transactions.
Education
Bachelor of Science - Psychology
University of North Carolina At Charlotte
Charlotte, NC08.2024
Associate of Arts -
Gaston College
Dallas, NC05.2022
High School Diploma -
West Creek High School
Clarksville, TN05.2018
Skills
- Customer Service
- Decision-Making
- Verbal and Written Communication
- Teamwork and Collaboration
- Data Entry
- Critical Thinking
- Attention to Detail
- Safety Processes and Procedures
- Recordkeeping and Documentation
- Organization Skills
- Telephone Skills
- Customer/Client Relations
Timeline
Retail Merchandiser
Hallmark
04.2022 - 07.2023
Server
Bad Daddy's Burger Bar
06.2021 - 10.2022
Shift Manager/Key Holder
Marcos's Pizza
09.2019 - 12.2019
Shift Manager in Training
Marcos's Pizza
10.2018 - 08.2019
Customer Service Cashier
Toys"R"Us
10.2017 - 07.2018
Bachelor of Science - Psychology
University of North Carolina At Charlotte
Associate of Arts -
Gaston College
High School Diploma -
West Creek High School