Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Delaney Adams

Allen,TX
Delaney Adams

Summary

Seasoned purchasing leader with exceptional abilities in team leadership, tactical planning, and project management. Top-notch strengths in verbal and written communication, work organization, and complex problem solving. Well-versed in policy creation and improvements, cost reductions, and business operations support.

Overview

12
years of professional experience

Work History

NRG Energy, Inc.
Plano, TX

RCO Marketing Associate
11.2021 - Current

Job overview

  • Developed and cultivated good relationships with potential and consistent non-profit partners to support their funding objectives.
  • Facilitated growth and increased brand awareness by working with both the sales and marketing teams to build and maintain key business relationships.
  • Researched vendors and locations, organized and purchased supplies for events, coordinated event setup and teardown and liaised between event staff and facilities staff.
  • Researched grant opportunities based on funding amount needed, location and organization project.
  • Provided administrative support to marketing team members, fostering timely project completion.
  • Drafted reports and presentations to illustrate research findings.
  • Forecasted and tracked marketing and sales trends.
  • Measured and evaluated customer and employee satisfaction to identify areas in need of improvement.
  • Devised data collection processes and procedures, including surveys, polls and questionnaires.
  • Outlined research findings in detailed documentation to support decision making by project managers, clients and other marketing team members.

NRG Energy, Inc.
Plano, TX

RCO Administrative Assistant
07.2021 - 11.2021

Job overview

  • Managed and monitored office policies and procedures to maintain complete CDC compliance.
  • Developed an impeccable administrative processes to achieve organizational objectives and improve office efficiency.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Managed office inventory and placed new supply orders.
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets, and updating reports.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports, and presentations.
  • Organized and marketed company-wide events to increase personnel engagement and satisfaction.
  • Developed and maintained training materials, as well as a policies and procedures manual for the front office.
  • Controlled building access by supplying key cards to employees and visitors.
  • Processed employee status changes, keeping human resources systems and employee records up to date.
  • Handled sensitive and confidential employee information with complete discretion.

Scheef & Stone
Frisco, TX

Temporary Front End Receptionist
04.2021 - 06.2021

Job overview

  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Scheduled meetings and meeting rooms for internal personnel, partners, and clients.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Maintained accurate bookkeeping of company credit cards, reconciled month end statements, and delivered updates to the office manager.
  • Audited and managed building keys and after hours access cards to prevent entry by unauthorized individuals.
  • Audited, organized, ordered, and managed office and kitchen inventory for the firm.
  • Created a new front end policy and procedure guide for the permanent receptionist.

Omega Credit Repair
Plano, TX

Temporary Account Manager
09.2020 - 12.2020

Job overview

  • Developed an online backup drive of the previous 3 years worth of client files.
  • Communicated with clients via email and phone to aid with initial account setup.
  • Streamlined operational efficiencies by developing customer service protocols and standards.
  • Developed relationships with clients and provided individualized customer service to maintain longevity of accounts.

Lennox International Inc.
Richardson, Texas

Buyer
04.2019 - 04.2020

Job overview

  • Documented purchasing activities, inventory reports and department records.
  • Collaborated with cross-functional teams to meet customer requirements and market demands.
  • Worked closely with managers to plan special buys.
  • Assisted managers in developing promotions to move existing stock.
  • Collaborated with team to deliver timely service of items.
  • Negotiated contracts with suppliers to obtain cheaper shipping rates and faster turnaround on bulk orders.
  • Communicated with customers via phone and email, typically responding to inquiries within a 24 hour time frame.
  • Identified opportunities for process improvements that upon implementation, resulted in a decrease in support calls.

At Home Stores LLC
Plano, 75074

Accounting Coordinator
08.2018 - 03.2019

Job overview

  • Managed accounting operations, accounting close, account reporting, and reconciliations in SAP.
  • Reached out to vendors to verify banking information and follow up on issues.
  • Collaborated extensively with auditors during preliminary and year-end audit processes.
  • Updated customer accounts with interactions, payments and personal information.
  • Resolved vendor and employee inquiries about invoices and purchases in a timely manner through research.
  • Worked with the IT department to streamline inefficient work procedures with automation software.
  • Actively managed all vendors in SAP, Concur, and JDA.
  • Managed all company credit cards and expense reports through Concur.

iiPay - Integrated International Payroll
Dallas, TX

Temporary Sales Administrative Assistant
02.2018 - 05.2018

Job overview

  • Created and managed online databases in order to more effectively manage projects with international coworkers.
  • Developed and managed tool to track and monitor sales opportunities, deals in progress, and finished contracts.
  • Utilized extensive research skills and highly developed listening talents to effectively resolve customer issues.
  • Interacted with prospects by asking appropriate open-ended questions to better understand needs and requirements.
  • Acted as a liaison between the Sales and Marketing Department.
  • Generated presentations, proposals, letters, and reports for prospective clients.
  • Aided in the completion and response of over 20 RFIs and RFPs in a 4 month period.

KBA North America Inc
Dallas, TX

Temporary Web Service Coordinator
10.2017 - 02.2018

Job overview

  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Translated inter-company correspondences from German to English.
  • Translated quotations and contract from German to English for better client comprehension.
  • Created and maintained spreadsheets using advanced Excel functions and calculations to develop monthly reports and lists.
  • Coordinated travel arrangements for a team of 7 technicians.
  • Designed an electronic filing system and maintained electronic and paper files.

Reliable Chevrolet
Richardson, Texas

Fleet Administrative Assistant
05.2013 - 09.2017

Job overview

  • Negotiated bid prices, terms of sales, and service agreements on city, county, and statewide contracts.
  • Quoted and sold both shells and turn-key police, fire, and municipality vehicles.
  • Coordinated the distribution and delivery of vehicles around Texas.
  • Created and maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Worked as the Fleet Department's Accounts Payable personnel and communicated with clients via phone, email, and in person to obtain payments on outstanding invoices.
  • Standardized department filing system to increase efficiency.
  • Handled and processed confidential client information.
  • Coordinated travel arrangements to trade shows.
  • Created and maintained spreadsheets using advanced Excel functions to track Fleet Department expenses.
  • Contributed to repeat and referral business by using strong customer service and problem solving skills.

Education

Western Governors University
Remote Learning

B.S. Business Administration

Richland College

Some College (No Degree) from General

University Overview

  • Certified in Microsoft Power BI
  • Certified in Microsoft Excel 1, 2, and 3
  • Certified in Microsoft Word 1, 2, and 3
  • Certified in SAP Concur

Skills

  • Policy and Procedure Writing
  • Compliance Regulation
  • Domestic and International Client Relations
  • Payroll and Timesheet Management
  • Project Management
  • Sales Proposal Creation
  • Contract Negotiation
  • Microsoft Excel
  • Microsoft Power BI
  • Quickbooks
  • Sharepoint Online
  • ADP
  • SAP Business By Design
  • Concur Management

Accomplishments

  • Created a highly effective new organizational system at NRG that significantly impacted efficiency and improved operations. This included sorting and purging gratis and documentation accumulated over 5 years from 6 different brands.
  • Designed the online backup drive and backed up 3 years worth of client files at Omega Credit Repair.
  • Upgraded At Home Stores LLC to the most recent version of Concur while simultaneously fielding questions from all employees.
  • Stepped in as interim fleet manager for 4 months at Reliable Chevrolet. Handled all managerial responsibilities, fleet sales, statewide contracts, and client relations, as well as the standard administrative duties. I achieved over $3 million in gross sales for the fleet department in 4 months whilst still delivering an average of 30 units each month on my own.

Timeline

RCO Marketing Associate

NRG Energy, Inc.
11.2021 - Current

RCO Administrative Assistant

NRG Energy, Inc.
07.2021 - 11.2021

Temporary Front End Receptionist

Scheef & Stone
04.2021 - 06.2021

Temporary Account Manager

Omega Credit Repair
09.2020 - 12.2020

Buyer

Lennox International Inc.
04.2019 - 04.2020

Accounting Coordinator

At Home Stores LLC
08.2018 - 03.2019

Temporary Sales Administrative Assistant

iiPay - Integrated International Payroll
02.2018 - 05.2018

Temporary Web Service Coordinator

KBA North America Inc
10.2017 - 02.2018

Fleet Administrative Assistant

Reliable Chevrolet
05.2013 - 09.2017

Western Governors University

B.S. Business Administration

Richland College

Some College (No Degree) from General
Delaney Adams