Delaney Agosta
Fenton,MI
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
4
4
years of professional experience
Work History
Souvenir Shop Staff Member
West Michigan Whitecaps
Comstock Park, Michigan
03.2024 - 10.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Managed inventory levels on the shop floor, ensuring stock is replenished as needed.
Customer Service Cashier
Play It Again Sports
Novi, MI
02.2022 - 02.2024
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Assisted customers with locating merchandise within the store.
- Resolved customer complaints in a professional manner.
Janitorial Lead
Anytime Fitness
Brighton, MI
02.2021 - 12.2021
- Checked inventory for required supplies and made lists for needed cleaning products.
- Managed the disposal of trash from buildings according to established guidelines and local laws.
- Responded promptly to customer complaints regarding cleanliness of facilities or services provided by janitorial staff members.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Swept and damp-mopped private stairways and hallways.
Education
High School Diploma -
Saint Catherine of Siena Academy
Wixom, MI05-2022
Some College (No Degree) - Public Relations And Advertising
Grand Valley State University
Allendale, MISkills
- Cash handling
- Customer inquiries
- Security awareness
- Effective communication
- Time management
- Team collaboration
- First aid training
- Store maintenance
- Product pricing
- Adobe Photoshop
- Adobe InDesign
- Adobe Illustrator
- Adobe Acrobat
Affiliations
- Involved in Greek life at Grand Valley State University
Accomplishments
- GVSU 2022 Student scholarship
Timeline
Souvenir Shop Staff Member
West Michigan Whitecaps
03.2024 - 10.2024
Customer Service Cashier
Play It Again Sports
02.2022 - 02.2024
Janitorial Lead
Anytime Fitness
02.2021 - 12.2021
High School Diploma -
Saint Catherine of Siena Academy
Some College (No Degree) - Public Relations And Advertising
Grand Valley State University