Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Delaney Blosser

Orlando

Summary

Dynamic and reliable professional, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective communication and teamwork. Committed to maintaining cleanliness and professionalism while adapting quickly to fast-paced environments. Able to communicate in ASL, fostering inclusive interactions with diverse clientele.

Overview

5
5
years of professional experience

Work History

Concessions Cashier/Worker

Stefano Foggi
06.2024 - Current
  • Improved customer satisfaction by providing efficient and friendly service at the concession stand.
  • Provided exceptional customer service by addressing concerns promptly and professionally.
  • Responded to customer complaints to help resolve issues.
  • Supported team members with various needs depending on customer influx and demand.
  • Consistently provided friendly service to promote better customer engagement.
  • Maintained clean, organized workspace according to operational standards.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Monitored inventory and notified management of deficiencies or shortages.
  • Collaborated with team members to ensure smooth operations during high-volume periods.
  • Contributed to a welcoming environment by greeting customers warmly upon arrival at the concession stand.

Beer Sales

Stefano Foggi
06.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.

Pet Sitter

Lindsey Porter
08.2023 - Current
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Communicated professionally with pet owners via phone, email, and text.

Babysitter/Nanny

Amber and Stefano Foggi
09.2020 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.

Volunteer

Second Harvest Food Bank of Central Florida
09.2022 - 03.2023
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.
  • Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.

Education

Bachelor of Science - Nursing

University of Central Florida
Orlando, FL
03-2027

Skills

  • Customer service
  • Cleanliness maintenance
  • Professionalism and courtesy
  • Teamwork orientation
  • Cash handling
  • Food handling safety
  • Engaging personality
  • Good with numbers and math
  • Conversant in ASL
  • Reliable team worker

Languages

English
Native or Bilingual
American Sign Language
Professional Working

Timeline

Concessions Cashier/Worker

Stefano Foggi
06.2024 - Current

Beer Sales

Stefano Foggi
06.2024 - Current

Pet Sitter

Lindsey Porter
08.2023 - Current

Volunteer

Second Harvest Food Bank of Central Florida
09.2022 - 03.2023

Babysitter/Nanny

Amber and Stefano Foggi
09.2020 - Current

Bachelor of Science - Nursing

University of Central Florida

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Delaney Blosser