Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Delaney Boyette

Fleming Island,FL

Summary

Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Corporate Training Manager

Zaxbys
12.2022 - Current
  • Conduct training sessions and on-the-job training for various roles within the fast-food environment (includes crew members, assistant managers, general managers, and licensees).
  • Identify training needs through employee feedback, performance data, and consultation with management.
  • Create and update training materials, such as training manuals, presentations, and online modules.
  • Partner with management, trainers, and other departments to ensure training aligns with business objectives and addresses specific needs.
  • Clearly communicate training program details, schedules, and expectations to employees and management.


Babysitting

Roni Byrd, Rachel Rowan, and Sarah Ridlen
05.2017 - Current
  • Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
  • Planned and prepared nutritious meals.
  • Engaged children in age-appropriate activities, including playtime, arts and crafts, outdoor games, etc.
  • Communicated regularly with parents regarding children's activities and needs.
  • Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.

Assistant Teacher

Deerwood Academy
07.2022 - 12.2022
  • Assisted lead teacher in managing the classroom.
  • Supervised and interacted with children during playtime, meals, and naptime.
  • Provided support and guidance to children, fostering their social, emotional, and cognitive development.
  • Communicated with parents daily about their child's progress.
  • Followed all safety and hygiene protocols.
  • Supported children with special needs.
  • Maintained a clean and organized classroom.

Assistant Manager

Zaxbys
01.2022 - 07.2022
  • Managed daily operations, including opening and closing procedures.
  • Managed employee schedules, breaks, and time-off requests.
  • Ensured food safety and quality standards were consistently met.
  • Handled cash transactions, balanced cash registers, and reconciled daily sales
  • Addressed customer complaints and resolved issues to ensure satisfaction.
  • Maintained a clean and organized work environment.
  • Monitored and maintained inventory levels.
  • Controlled waste and minimized costs by optimizing inventory management.
  • Took initiative to find extra tasks and ensure efficient workflow.

Hospitality Coordinator/Crew Member Trainer

Zaxby's
05.2020 - 12.2021
  • Assisted in supervising crew members during shifts.
  • Provided training and guidance to new crew members.
  • Assisted with cash handling and reconciliation.
  • Ensured food safety and quality standards were consistently met.
  • Resolved customer complaints and addressed any issues that arose.
  • Coordinated with other team members to ensure smooth service.

Cashier

Zaxby's
10.2019 - 05.2020
  • Accurately recorded customer orders and processed them through the point-of-sale (POS) system.
  • Handled credit/debit card and cash payments.
  • Greeted customers and answered questions about the menu.
  • Promoted special offers and limited-time menu items to customers.
  • Kept the counter area, dining area, and other designated areas clean and organized.
  • Handled all opening and closing procedures for front of house (cashier).

Education

Bachelor of Science - Psychology

University of North Florida
Jacksonville, FL
05-2026

Skills

  • Training evaluation
  • Leadership development
  • Teamwork
  • Customer service
  • Coaching and mentoring
  • Organizational development
  • Multitasking
  • Reliability
  • Excellent communication
  • Decision-making

Certification

  • Food Protection Manager Certification.
  • CITI Certification (Collaborative Institutional Training Initiative).

Timeline

Corporate Training Manager

Zaxbys
12.2022 - Current

Assistant Teacher

Deerwood Academy
07.2022 - 12.2022

Assistant Manager

Zaxbys
01.2022 - 07.2022

Hospitality Coordinator/Crew Member Trainer

Zaxby's
05.2020 - 12.2021

Cashier

Zaxby's
10.2019 - 05.2020

Babysitting

Roni Byrd, Rachel Rowan, and Sarah Ridlen
05.2017 - Current

Bachelor of Science - Psychology

University of North Florida

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