Delaney Buckley
Park Ridge,Illinois
Summary
Experienced professional with a strong background at WZND Radio 103.3 FM, where I improved operations and customer engagement. Skilled in media, social media management, and event coordination, with expertise in Microsoft Word, Excel, Adobe Audition, and Adobe Premiere. My roles at WZND Radio and Curragh have enhanced my guest relations and communication skills, supported by a P1 Sales Certificate. I excel in organizing events for an Irish pub and thrive in fast-paced environments, with a commitment to ongoing learning and making a positive impact.
Overview
3
3
years of professional experience
Work History
Event Coordinator
Tin Whistle Irish Pub
Chicago, Illinois
05.2024 - 08.2024
- Managed and scheduled private parties and events, ensuring seamless coordination.
- Communicated directly with guests to understand their needs, preferences, and special requests, delivering personalized experiences.
- Collaborated with the bar staff and management to ensure that all event details were executed flawlessly, enhancing guest satisfaction.
Server
Corcoran's
Chicago, Illinois
05.2022 - 07.2024
- Exhibited strong multitasking abilities by efficiently managing multiple tables while maintaining high service standards
- Delivered food and beverages promptly, ensuring attentive and personalized service to each customer
- Utilized the POS system for accurate order placement, billing, and handling of complimentary items.
Client Service Intern
WZND Radio 103.3 FM
Normal, Illinois
08.2023 - 05.2024
- Assisted directors with daily tasks, reducing their workload and enabling greater focus on high-priority assignments
- Managed and organized files, spreadsheets, and reports to improve workflow efficiency
- Communicated with customers via phone, email, and in-person, providing information and support.
Social Media Specialist
Curragh
Chicago, Illinois
06.2021 - 09.2022
- Maintained company's social media presence by posting messages, answering posts, and monitoring responses
- Managed multiple social media accounts.
- Enhanced customer engagement with the creation of relevant and shareable content across various platforms.
Education
Bachelor of Science (B.S.) - Mass Media; promotions, sales, and management
Illinois State University
Normal, Illinois05.2024
Skills
- Proficient in Microsoft Word and Excel
- Certified in P1 Sales Techniques
- Experienced in Guest Relations Management
- Skilled in Adobe Audition and Adobe Premiere
- Expertise in Social Media Management and Posting
- Strong written and verbal communication skills
Timeline
Event Coordinator
Tin Whistle Irish Pub
05.2024 - 08.2024
Client Service Intern
WZND Radio 103.3 FM
08.2023 - 05.2024
Server
Corcoran's
05.2022 - 07.2024
Social Media Specialist
Curragh
06.2021 - 09.2022
Bachelor of Science (B.S.) - Mass Media; promotions, sales, and management
Illinois State University
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