Delaney Buckley
Park Ridge,Illinois
Summary
Innovative professional with a proven track record at WZND Radio 103.3 FM, enhancing operational efficiency and customer engagement. Excelled in fast-paced environments, demonstrating exceptional problem-solving abilities and creativity. Skilled in Adobe Audition and Microsoft Excel, with a P1 Sales Certificate highlighting sales strategy providing commitment to continuous learning and improvement.
Overview
4
4
years of professional experience
Work History
Intern
WZND Radio 103.3 FM
2023.08 - 2024.05
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Interacted with customers by phone, email, or in-person to provide information.
Server
Corcoran's Irish Pub
2022.05 - 2024.05
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
P1 Sales Certificate
P1 Seller Success Program
2024.03 - 2024.04
- Acquired comprehensive understanding of fundamental sales techniques and strategies.
- Learned to adapt sales approaches to different market segments and customer demographics.
- Received one-on-one guidance and coaching from seasoned sales experts to polish skills and boost effectiveness.
Social Media Specialist
The Curragh Irish Pub
2020.06 - 2022.09
- Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
- Managed social media accounts, ensuring timely responses to comments, messages, and reviews for enhanced customer service.
- Enhanced customer engagement with the creation of relevant and shareable content across various platforms.
Education
Bachelor of Science - Mass Media With A Focus in Promotions And Sales
Illinois State University
Normal, IL05.2024
Skills
- Fast Learner
- Problem-Solving
- Creativity and Innovation
- Experience with Adobe Audition and Adobe Premiere.
- Experience with Microsoft Word and Excel
Timeline
P1 Sales Certificate
P1 Seller Success Program
2024.03 - 2024.04
Intern
WZND Radio 103.3 FM
2023.08 - 2024.05
Server
Corcoran's Irish Pub
2022.05 - 2024.05
Social Media Specialist
The Curragh Irish Pub
2020.06 - 2022.09
Bachelor of Science - Mass Media With A Focus in Promotions And Sales
Illinois State University
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