Delaney Burgos
Ocklawaha,United States
Summary
Dynamic professional with a proven track record in relationship building and critical thinking, honed across roles at Klondike Kids and Lowe's. Excelled in enhancing client satisfaction and boosting sales through strategic upselling. Demonstrated leadership by improving team productivity and customer service, showcasing exceptional classroom management and problem-solving skills.
Overview
2026
2026
years of professional experience
Work History
Teacher/ Caregiver
Klondike Kids
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Representative
Russell Cellular Verizon Wireless
04.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Supervisor
Lowe’s
01.2020 - 12.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Highschool Diploma -
Florida Virtual
Ocala, FL05.2019
Skills
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
Languages
Spanish
Limited Working
Italian
Limited Working
Timeline
Sales Representative
Russell Cellular Verizon Wireless
04.2024 - Current
Supervisor
Lowe’s
01.2020 - 12.2023
Teacher/ Caregiver
Klondike Kids
Highschool Diploma -
Florida Virtual