Delaney Calvert
Anaheim,USA
Summary
Reliable, driven, and punctual Animal Care team member with skills cleaning animal areas, managing canine behavior, and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities. Offering dynamic telephone, interpersonal, and data entry skills.
Overview
6
6
years of professional experience
Work History
Play Floor Attendant
Wags and Wiggles
02.2023 - Current
- Delegated tasks to employees to enhance productivity and workflow.
- Provide attentive and loving care to all dogs in the daycare to promote secure environment in owner's absence.
- Reduced the risk of accidents by closely supervising play areas and promptly addressing and recording any signs of aggression or distress in dogs.
- Monitor playtime and correct any aggressive behaviors
- Provide individual attention to each dog, including feeding, walking, and bathing
- Clean and maintain the play area
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.
Admissions Clerk
Fullerton College
09.2023 - 04.2024
- Greet clients in a friendly, professional, and efficient manner
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for administrators as needed.
- Provided administrative support to the admissions department, including filing, photocopying, and other duties.
- Managed confidential records and data entry of students
- Assisted the admissions department in researching and gathering information for potential students
- Maintained office and waiting room, keeping common areas clean and tidy.
- Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
Shift Supervisor
Starbucks
01.2022 - 01.2023
- Supervised a team of up to 8 employees in a fast paced work environment
- Ensured that shift operations ran smoothly and efficiently by delegating tasks and providing guidance and instruction
- Balanced cash drawers and prepared bank deposits
- Monitored daily operations of the café, including staffing, inventory, and record keeping
- Maintained café cleanliness and appearance standards
- Resolved customer complaints in a professional and timely manner
- Expertly prepared espresso based beverages, such as lattes, cappuccinos, macchiatos, and Americanos
- Processed payments and balanced daily cash transactions
- Delivered excellent customer service by providing a friendly and courteous atmosphere
- Demonstrated knowledge of brewing techniques, coffee bean varieties, and preparation methods
- Take inventory of current and incoming product.
Barista
Starbucks
04.2021 - 01.2022
- Adept at multitasking and working efficiently in a fast paced environment
- Skilled in cashier duties, including taking payments, making change, and handling customer complaints
- Maintained a clean and organized workspace to ensure the highest standards of cleanliness and safety
- Familiar with food safety standards, point of sale systems, and inventory management
- Strong knowledge of coffee brewing techniques, coffee blends and varieties, and espresso machines.
Cashier
Stater Bros Markets
08.2020 - 04.2021
- Provided excellent customer service and responded to customer inquiries
- Handled cash, credit, and check transactions
- Assisted in stocking shelves and organizing displays
- Maintained a clean and organized workspace
- Answered customer inquiries and resolved issues in a timely manner.
Style Advisor
Justice for Girls
05.2019 - 05.2020
- Assisted customers with wardrobe styling and fashion advice
- Suggested appropriate clothing and accessories to customers to complete their desired look
- Created displays to attract shoppers and promote sales
- Handled customers' returns and exchanges
- Established effective working relationships with team members
- Assisted customers with product selection and pricing.
Cashier
Target
10.2018 - 01.2019
- Processed cash and credit/debit transactions quickly and accurately
- Greeted customers and responded to questions in a timely and friendly manner
- Maintained a clean and organized checkout area
- Followed all cash handling policies and procedures
- Processed returns and exchanges according to company guidelines.
Education
Associate of Arts in Psychology -
Fullerton College
05.2023
High School Diploma, AP Psychology -
Fullerton Union High School
05.2020
Skills
- Reliability and punctuality
- Attention to detail
- Basic Animal Care
- Customer Service
- Playtime Supervision
- Animal Body Language
- Patience and Empathy
- Cleanliness and sanitation
- Time Management
- Teamwork and Collaboration
- Cash management
- Multitasking
Timeline
Admissions Clerk
Fullerton College
09.2023 - 04.2024
Play Floor Attendant
Wags and Wiggles
02.2023 - Current
Shift Supervisor
Starbucks
01.2022 - 01.2023
Barista
Starbucks
04.2021 - 01.2022
Cashier
Stater Bros Markets
08.2020 - 04.2021
Style Advisor
Justice for Girls
05.2019 - 05.2020
Cashier
Target
10.2018 - 01.2019
Associate of Arts in Psychology -
Fullerton College
High School Diploma, AP Psychology -
Fullerton Union High School
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