Delaney Decker

Private Client Relations & Sales (2019–Present)

•Built and maintained strong customer relationships through personalized interactions

•Learned to read clients quickly and tailor communication to different personalities.

•Made customers feel welcome and engaged while maintaining a professional environment

• Utilized upselling techniques to boost revenue while meeting client needs.

• Managed weekly schedules and optimized time to maximize earnings.

• Balanced multiple clients in a fast-paced setting with professionalism.

• Tracked income, managed cash flow, and practiced effective budgeting.

Cosmetology School & Product Sales — (2019–2021)

• Completed 1,200+ hours of cosmetology training with extensive hands-on client work.

• Provided consultations, performed services, and recommended personalized product solutions.

• Sold professional hair & beauty products using customized sales pitches based on client needs.

• Built a small, recurring clientele through relationship-building and strong communication.

•Actively upsold services and add-ons during appointments to enhance client experience and increase overall revenue.

•Managed appointments, payments, and client records independently.

•Used knowledge of beauty/skin/hair

products to educate clients and increase sales.

•Officially licensed in Cosmetology on December 6th, 2021.

Server — Waffle House 2018–2021

•Greeted customers warmly and provided friendly, efficient table service

•Took orders, ensured accuracy, and relayed them clearly to kitchen staff

•Maintained professionalism and speed during high-volume rushes

•Collaborated with coworkers to ensure smooth operations

•Handled customer concerns, payments, and cash with accuracy

Hostess / Front & Back of House — Smash burger 2014–2017
•Greeted customers and provided friendly, consistent service
•Took orders, prepared food, and ensured accuracy
•Prepared the restaurant for opening by cleaning, stocking, and organizing
•Assisted with food prep and upheld strict safety and hygiene standards
•Communicated effectively with team members to maintain efficient operations
•Kept dining, prep, and service areas clean and organized