Delaney Duarte
La Mirada,CA
Summary
Respectful and professional with a dynamic problem solving and customer service talents. Smart Sales Coordinator driving business opportunities with consistent follow up and positive engagement. Deadline-minded Sales Coordinator with knack for establishing lucrative relationships with customers. Highly focused on delivering excellent service and support in busy settings. Experience developing and executing strategies designed to maximize profitability.
Overview
7
7
years of professional experience
Work History
Sales Coordinator
AUDACY
Los Angeles, CA
07.2022 - Current
- Fostered relationships with customers to expand customer base and retain business.
- Participated in employee relations investigations to resolve issues effectively.
- Implemented ads on-air at specific times on KROQ, KTWV, KRTH, KNX, KCBS, KFRG, etc.
- Juggled 9 Account Executive's clients with each having 8 or more at the same time
- Worked with clients such as big names insurance companies, car dealerships, local restaurants, etc.
- Engaged with clients by sending spot times, invoices, order contracts, etc.
- Provided help within the company if needed with executing sale numbers.
Receptionist/Promotions Assistant
AUDACY
Los Angeles, CA
04.2022 - 06.2022
- Helped coordinate events with as many guests.
- Supervised as many staff directly, supporting events and connecting with customers.
- Set up presentation stations, managed inventory and broke down displays at end of demonstrations.
- Worked a promotional event for KROQ's acoustic Christmas event
- Cleaned and organized spaces to maintain neat promotional spaces.
- Maintained and organized important files such as purchase orders and invoices.
- Put up schedules when clients came into the building
- Greeted everyone who came into the building
- Met with producers, music guests, DJ Jockeys to help show them around the building/ who to meet with.
News Production Assistant
KNX 1070 News Radio
Los Angeles, CA
08.2021 - 03.2022
- Edited recorded events and interviews into radio appropriate content.
- Created pre-produced audio programs and selected audio cuts.
- Answered phone calls from listeners to request songs or talk about current topics.
- Found and researched stories and cutting news to maintain accuracy of station.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Interviewed show guests about lives, work or topics of current interest.
- Organized numerous shows and created segment sheets for numerous employees.
- Collaborated with producers and assistants to select and implement program content.
- Maintained daily program logs to provide information on broadcast elements
- Proofed news stories to catch and edit errors prior to on-air reading.
Student Peer Mentor
Humboldt State University
Arcata, CA
01.2020 - 05.2021
- Collaborated with peer mentoring program members to devise new methods to generate interest and participation.
- Planned service activities to promote community interaction.
- Implemented opportunities for joint collaborative projects to generate interest among peers.
- Created programs to promote independent functioning, embracing individuality.
- Utilized social media sites to communicate upcoming initiatives with community.
- Shared personal stories and experiences to provide hope, advocacy and one-on-one support to peers.
- Attended meetings and trainings to optimize professional development.
- Demonstrated cultural responsiveness to support diverse families and communities.
- Participated in conflict resolution and problem-solving to support healthy coping skills.
- Promoted skill building to support activities of daily living.
- Utilized de-escalation techniques aligned with trauma-informed care to drive intervention strategy for participants in crisis.
- Counseled individuals to help overcome personal, social or behavioral problems affecting educational or vocational situations.
- Directed and participated in recruitment and enrollment activities.
Radio Station Manager
Humboldt State University
Arcata, CA
01.2018 - 05.2021
- Monitored staff operations to comply with administrative policies and procedures, safety rules, contracts and government regulations.
- Participated in employee relations investigations to resolve issues effectively.
- Established employee schedules and work hours, reviewing employee timesheets to finalize payroll.
- Encouraged pleasant work atmosphere for employees to help team stay on track with station goals.
- Collaborated with other individuals, including faculty to make sure that the department was meeting all regulatory requirements.
- Managed communications plan, public relations and on-air promotions and inserts.
Newspaper Opinion Editor
Humboldt State University
Arcata, CA
01.2017 - 05.2018
- Shaped narrative on key issues through polished storytelling and knowledge of public opinion.
- Oversaw layout design and worked with production team members to complete daily and weekly content schedules.
- Verified facts in written pieces using reference sources and scholarly articles.
- Read, evaluated and edited manuscripts or other materials submitted for publication.
- Prepared, rewrote and edited copy to improve readability.
- Developed story or content ideas, considering reader or audience appeal.
- Wrote stories, articles or newsletters for publication.
- Proofed copy to detect and correct errors in spelling, punctuation and syntax.
- Proofread copy to detect and correct errors in spelling, punctuation and syntax.
- Assigned topics, events and stories to individual writers or reporters for coverage.
Education
Bachelor of Arts - Journalism/ Minor in Communications
Humboldt State University
Arcata, CA05.2021
Timeline
Sales Coordinator
AUDACY
07.2022 - Current
Receptionist/Promotions Assistant
AUDACY
04.2022 - 06.2022
News Production Assistant
KNX 1070 News Radio
08.2021 - 03.2022
Student Peer Mentor
Humboldt State University
01.2020 - 05.2021
Radio Station Manager
Humboldt State University
01.2018 - 05.2021
Newspaper Opinion Editor
Humboldt State University
01.2017 - 05.2018
Bachelor of Arts - Journalism/ Minor in Communications
Humboldt State University