Delaney Durham
Cumming,GA
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Certified Lifeguard
AMS Pools
05.2024 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Contributed to team success by participating in staff meetings and ongoing training programs for continuous improvement.
Certified Babysitter
Self-Employed
05.2023 - Current
- Communicated positively with children and guardians.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Education
GPA 3.8
South Forsyth High School
Cumming, GA05-2027
Skills
- First Aid Certified/Pediatric First Aid Certified
- CPR Certified
- Patience and Empathy
- Excellent Communication
- Reliability and punctuality
- Positive and professional
Certification
- Adult and Pediatric CPR/AED – E&A (Ellis & Associates).
- First Aid Certification/Oxygen Support - E&A (Ellis & Associates).
Timeline
Certified Lifeguard
AMS Pools
05.2024 - 09.2024
Certified Babysitter
Self-Employed
05.2023 - Current
GPA 3.8
South Forsyth High School
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