Summary
Overview
Work History
Education
Skills
Timeline
Generic

DELANEY EBERLE

Summary

With 5+ yrs. in customer service. I'm eager to return to a medical or hospital setting to continue to utilize my skills and knowledge to ensure a positive experience for patients.

Overview

7
7
years of professional experience

Work History

Customer Sales Assistant

JAK'D Carts of Tiki Island
10.2024 - Current
  • Enhanced customer satisfaction by efficiently managing a high volume of incoming calls and greeting clients in a professional manner.
  • Schedule service and warranty work for customers
  • Guided individuals through the buying, finance, and customization process
  • Managed inventory and delivery of carts, for all locations
  • Processed and managed warranty claims through the manufacturer
  • Write and process detailed invoices

Outpatient Service Rep III

Sarasota Memorial Health Care System
02.2023 - 07.2024
  • Greet and Assist patients during the admission/ check-in process
  • Verify patient identifiers and ensure all EMR information is correct/ up to date
  • Collect and discuss co-payments or OOP expenses from patients
  • HIPPA compliance
  • Schedule appointments and interact with patients of all ages
  • Multitasking, Problem solving, Time Management, Computer Literacy, and Organization

Server

First Watch Daytime Café
03.2021 - 01.2023
  • Worked with POS system to place orders, manage bills
  • Handled customer concerns with care and urgency
  • Worked flexible schedule and hours, picking up shifts etc.

Cashier

Yoder's Amish Village
08.2018 - 03.2021
  • Helped customers complete purchases, locate items
  • Restocked and organized merchandise
  • Cultivated relationships with regular customers

Education

Associate of Arts - General Studies

State College of Florida, Manatee-Sarasota-Bradenton
Bradenton, FL
05.2022

Bachelor of Applied Science - Health Services Administration

State College of Florida, Manatee-Sarasota-Bradenton
Bradenton, FL
12.2025

Skills

  • Attention to detail
  • Self-motivated
  • Multitasking abilities
  • Problem-solving
  • Flexible and Adaptable
  • Excellent communication
  • Computer skills/ Microsoft
  • Organization/ time management

Timeline

Customer Sales Assistant

JAK'D Carts of Tiki Island
10.2024 - Current

Outpatient Service Rep III

Sarasota Memorial Health Care System
02.2023 - 07.2024

Server

First Watch Daytime Café
03.2021 - 01.2023

Cashier

Yoder's Amish Village
08.2018 - 03.2021

Associate of Arts - General Studies

State College of Florida, Manatee-Sarasota-Bradenton

Bachelor of Applied Science - Health Services Administration

State College of Florida, Manatee-Sarasota-Bradenton

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