Delaney Higgins
Milan,MI
Overview
3
3
years of professional experience
Work History
Security Analyst Intern
Judy Security
Detroit, Michigan
05.2024 - Current
- Trained customers of Judy's systems on best practices for maintaining secure systems and networks.
- Participated in weekly meetings with senior management to discuss ongoing projects.
- Provided support during security investigations, gathering relevant information and evidence.
- Collaborated with team members to develop incident response plans and protocols.
eBanking Support Intern
Bank of Ann Arbor
Ann Arbor, Michigan
05.2023 - 08.2023
- Assisted customers including individuals and businesses with account inquiries and service requests.
- Participated in team meetings to discuss process improvements and solutions.
- Uploaded and organized paper files into a new online database which created successful banking software for the company.
- Responded to basic information requests from visitors and telephone callers.
Education
Bachelor of Science - Management Information Systems
Millikin University
Decatur, ILSkills
- Team collaboration
- Microsoft
Timeline
Security Analyst Intern
Judy Security
05.2024 - Current
eBanking Support Intern
Bank of Ann Arbor
05.2023 - 08.2023
Bachelor of Science - Management Information Systems
Millikin University