Delaney Laird
Neptune,NJ
Summary
Highly efficient planning, problem-solving, and communication skills. Hardworking and passionate job seeker with organizational skills eager to secure entry-level secretary position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Pastry Chef
07.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Increased sales of promotional items by informing customers about current offers.
Secretary
Business Club
09.2022 - 05.2025
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
- Assisted in preparing detailed reports for management, enabling informed decision-making.
Cashier
SkyZone
07.2019 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Associate of Business Administration - Business Management
Brookdale Community College
Lincroft, NJ05.2025
High School Diploma -
Neptune High School
Neptune, NJ06.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Customer service excellence
- Organizational abilities
- Conflict Resolution
- Team Leadership
- Work Task Prioritization
Accomplishments
Participated in Rutgers New Jersey County College Case Competition which got me a certificate of Achievement for participating.
Certification
Will obtain a certificate in Basic Specialist from Bloomberg upon completing it in the month of December of this year.
Timeline
Secretary
Business Club
09.2022 - 05.2025
Cashier
Pastry Chef
07.2022 - Current
Cashier
SkyZone
07.2019 - 07.2022
Associate of Business Administration - Business Management
Brookdale Community College
High School Diploma -
Neptune High School
Will obtain a certificate in Basic Specialist from Bloomberg upon completing it in the month of December of this year.
Similar Profiles
Haoyan MaHaoyan Ma
Working in the Kitchen of a Dessert Shop at Pastry ChefWorking in the Kitchen of a Dessert Shop at Pastry Chef
Mahmoud Massoud Fawzy AbdallahMahmoud Massoud Fawzy Abdallah
Commis Pastry Chef- Pier88 Pyramid Hills at Pastry ChefCommis Pastry Chef- Pier88 Pyramid Hills at Pastry Chef
Stephane MotirStephane Motir
EXECUTIVE CHEF at TRIBECA GRILL and CORPORATE PASTRY CHEF/MYRIAD RESTAURANT GROUPEXECUTIVE CHEF at TRIBECA GRILL and CORPORATE PASTRY CHEF/MYRIAD RESTAURANT GROUP