Summary
Overview
Work History
Education
Skills
Timeline
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Delaney Miller

Allendale,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Customer Service Specialist

Sacred Heart Rehabilitation Center
06.2021 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Complied with company policies and procedures by encouraging positive and effective work environment among employees.

Public Affairs Intern

Young Marines
02.2018 - 08.2021
  • Helped plan and execute private, company, and client events.
  • Drafted, edited and distributed press releases, media advisories and other public relations materials.
  • Assisted in developing media strategies and campaigns for client needs.
  • Prepared social media posts and videos with eye for viral content strategies.

Education

Bachelor of Science - Psychology

Grand Valley State University
Allendale, MI
12.2024

Associate of Arts - Psychology

Macomb Community College
Warren, MI
05.2022

Skills

  • Customer Service
  • Special Requests
  • Customer Order Management
  • Data Evaluation
  • Effective Written and Verbal Communication
  • Digital Technology
  • Professional Networking
  • Pitching Media
  • Public Engagement

Timeline

Customer Service Specialist

Sacred Heart Rehabilitation Center
06.2021 - Current

Public Affairs Intern

Young Marines
02.2018 - 08.2021

Bachelor of Science - Psychology

Grand Valley State University

Associate of Arts - Psychology

Macomb Community College

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Delaney Miller