Delaney Mortensen
Pima,AZ
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Secretary/Administrative Assistant
Eastern Arizona College
02.2021 - Current
- Learn to operate new office technologies as they are developed and implemented
- Order and dispense supplies
- Maintain scheduling and event calendars
- Schedule and confirm appointments for clients, customers, or supervisors
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
- Create, maintain, and enter information into databases
- Use computers for various applications, such as database management or word processing
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Transcriptionist
Transcription Express
10.2018 - 02.2021
- Return dictated reports in electronic form for company's review
- Identify mistakes in reports and obtain correct information
- Review and edit transcribed reports or dictated material for spelling, grammar, and clarity.
Teaching Assistants, Special Education
Pima Unified School District
07.2018 - 09.2018
- Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers
- Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips
- Provide disabled students with assistive devices, supportive technology, and assistance accessing facilities, such as restrooms
- Organize and supervise games and other recreational activities to promote physical, mental, and social development
- Instruct and monitor students in the use and care of equipment and materials to prevent injuries and damage
- Employ special educational strategies or techniques during instruction to improve the development of sensory- and perceptual-motor skills, language, cognition, or memory
- Distribute teaching materials, such as textbooks, workbooks, papers, and pencils, to students
- Discuss assigned duties with classroom teachers to coordinate instructional efforts.
Paraprofessional, Classroom Aide
Discovery Plus Academy
07.2013 - 01.2015
- Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers
- Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips
- Distribute tests and homework assignments and collect them when they are completed
- Distribute teaching materials, such as textbooks, workbooks, papers, and pencils, to students
- Discuss assigned duties with classroom teachers to coordinate instructional efforts
- Clean classrooms.
Education
Associate - Business Technology Specialist
Eastern Arizona College
Thatcher, AZ05.2023
High School -
Pima Unified School District
Pima, AZ05.2011
Skills
- Appointment Scheduling
- Database Management
- Expense Tracking
- Customer Service
- Calendar Management
- Supply Ordering
- Microsoft 365 Expertise
- Organization
Timeline
Secretary/Administrative Assistant
Eastern Arizona College
02.2021 - Current
Transcriptionist
Transcription Express
10.2018 - 02.2021
Teaching Assistants, Special Education
Pima Unified School District
07.2018 - 09.2018
Paraprofessional, Classroom Aide
Discovery Plus Academy
07.2013 - 01.2015
Associate - Business Technology Specialist
Eastern Arizona College
High School -
Pima Unified School District