Delaney Neil
Brooklyn,NY
Summary
Timely and professional with extraordinary communication skills and the ability to build and cultivate relationships to drive business retention. Reliable candidate ready to take on challenges in a position using problem-solving and task-prioritization skills to help the team succeed. Stays on top of demands in fast-paced environments by effectively using slow periods. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals. A highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Footlocker Inc.
06.2022 - Current
- Helped customers locate products and checked store systems for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in the store.
- Maintained up-to-date knowledge of store sales, payment policies, and security standards.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers.
- Managed to individually generate over $500,000 in sales in half of a year
Sales Associate
Ideal Uniforms
07.2021 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Tutor
Kumon
06.2020 - 10.2020
- Perform general personnel functions, such as supervision, training, and scheduling
- Generated reports and provided feedback to students, supporting personal learning and development.
- Create developmentally appropriate lesson plans
- Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls
- Perform housekeeping and cleaning duties related to children's care
- Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
- Met with parents to discuss student progress and address concerns.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Arranged tutoring environment to support optimal learning.
- Teach and perform age-appropriate activities, such as reading and arts and crafts to encourage intellectual development of children.
Education
No Degree - Finance
St. John's University
Jamaica, NY05.2026
High School Diploma -
Saint Edmund Preparatory High School
Brooklyn, NY06.2022
Skills
- Strong Work Ethnic
- Communication
- Rule Enforcement
- Coordination
- Attentive Speaking And Listening
- Adapts To Change Quickly
- Great Time Management
- Highly Organized
- High Customer Service
- Sales Trends
- Answering Customer Questions
- Money Handling
Certification
- Insurance License - July 2023
Timeline
Sales Associate
Footlocker Inc.
06.2022 - Current
Sales Associate
Ideal Uniforms
07.2021 - 09.2021
Tutor
Kumon
06.2020 - 10.2020
No Degree - Finance
St. John's University
High School Diploma -
Saint Edmund Preparatory High School