Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
Intern
Delaney Power

Delaney Power

Mount Pocono,PA

Summary

Experienced Assistant Manager excelling in several leadership roles within the aquatic field. Extensive knowledge of operational and administrative needs. A motivational leader, always seeking new ways to improve the quality of safety and satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager

Kalahari Resorts Poconos
Pocono Manor, Pennsylvania
06.2021 - Current
  • Oversee and maintain specific safety standards.
  • Balance safety policies with guest satisfaction.
  • Achieve guest recovery in instances of dissatisfaction.
  • Conduct daily and post-incident inspections for attractions.
  • Conduct new-hire training, associate audits, and continued training sessions.
  • Create and pitch new ideas to increase value and safety, both for our guests and our associates.

Lifeguard Instructor

Kalahari Resorts Poconos
Pocono Manor, Pennsylvania
06.2021 - Current
  • Maintain BLS and Lifeguard certification under the American Red Cross and Starguard Elite.
  • Maintain Lifeguard Instructor certification under the American Red Cross and Starguard Elite.
  • Ensure students understand essential knowledge of BLS and lifeguard responsibilities.
  • Assess students' skill levels and conduct testing.
  • Pass or fail students based on skill level and knowledge at the end of class.

Waterpark Coordinator

Kalahari Resorts Poconos
Pocono Manor, Pennsylvania
06.2021 - Current
  • Map out positions for 30-50 associates prior to opening.
  • Ensure staffing is appropriate for 25+ attractions.
  • Find unique ways to continue operations under unfortunate conditions, such as weak staffing days.
  • Ensure all minor labor laws are respected for all associates under 18 years old.
  • Ensure associate hours meet the expectations of the organization, such as minimizing overtime when directed to do so.

Lifeguard

Eagle Lake Community Association
Covington, Pennsylvania
05.2019 - 09.2019
  • Actively search the assigned zone of responsibility.
  • Recognize swimmers in need of assistance or rescue.
  • Respond efficiently and appropriately to any sign of distress.
  • Enforce facility rules and regulations.
  • Prepare to respond to emergencies and perform BLS/CPR, if necessary.

Education

Certification - Continued Training - Supervisor Course

University of Kalahari
Pocono Manor, PA
07-2024

High School Diploma -

North Pocono High School
Covington Township, PA
05-2019

Some College (No Degree) - Psychology

Thomas Jefferson University
Philadelphia, PA

Skills

  • Operational management
  • Guest services and recovery
  • Employee performance evaluations
  • Team motivation and appreciation
  • New-hire orientation and continued training
  • Staff supervision and management
  • Administrative organization and upkeep
  • Safety inspections

Affiliations

  • Writer and Editor in Journalism Club
  • Various creative projects
  • History of competitive swimming and running

Languages

English
Native/ Bilingual
Spanish
Limited

Accomplishments

  • Associate of the Month at Kalahari Resorts
  • 3 Special Recognition Awards over 3 years of employment
  • Earned a spot in Kalahari's Traveling Trainer Team for StarGuard Elite Instructor Development Course.

Certification

  • CPR/BLS Certification
  • Lifeguard Certification
  • Emergency Oxygen Certification
  • Lifeguard Instructor Certification

References

References available upon request.

Timeline

Assistant Manager

Kalahari Resorts Poconos
06.2021 - Current

Lifeguard Instructor

Kalahari Resorts Poconos
06.2021 - Current

Waterpark Coordinator

Kalahari Resorts Poconos
06.2021 - Current

Lifeguard

Eagle Lake Community Association
05.2019 - 09.2019

Certification - Continued Training - Supervisor Course

University of Kalahari

High School Diploma -

North Pocono High School

Some College (No Degree) - Psychology

Thomas Jefferson University
Delaney Power