Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
BusinessAnalyst
Delaney Rife

Delaney Rife

Cedar Rapids,Iowa

Summary

I am a reliable, professional leader who thrives in an organized or chaotic environment. A self-starter who is skilled at analyzing and prioritizing tasks, working independently or as part of a team. Proven organizational and communication skills with an empathetic attitude towards the viewpoints of coworkers and customers, anticipating their needs and working with urgency to respond promptly to all communications while building strong relationships across all levels. I am also a lifetime learner who values new skills and training to obtain continued success as a leader while valuing my deep understanding of how to keep a team motivated and moving forward to achieve goals by inspiring and empowering.

Overview

6
6
years of professional experience

Work History

Account Manager - Outside Sales

AgCulture Marketing, Inc.
10.2022 - Current
  • Increased start-up company sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Prospected and conducted face-to-face and virtual sales calls with AgriBusiness executives and directors throughout the country.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Attended trade shows and conferences regularly to increase company and brand visibility.

Assistant Manager /Event Coordinator

Palmer House Stables
Solon, IA
09.2017 - Current
  • In charge of overseeing event functions including but not limited to set up, tear down, and clean up
  • Supervise events such as weddings, corporate events, reunions, political gatherings, etc.
  • Fostered a positive work environment by consistently treating employer and customers with respect and consideration.
  • Visit with clients to determine their needs by asking relevant questions and listening actively to their responses and then finding accommodations that suit them best.
  • Responsible for performing a combination of tasks to maintain premises in a clean and orderly fashion
    Ability to take minimal direction of a required task and work it through to its completion

Named Account Executive

Konica Minolta Business Solutions US
08.2021 - 10.2022
  • Oversaw the Education and Government sales vertical for the state of Iowa and fostered and maintained outstanding relationships with all customers.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Consistently closed business and landed in the top performers of the Midwest Region in 3 of the 4 quarters while with Konica Minolta.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Facilitated business by implementing practical networking techniques.

Universal Banker

Bank Of The West, BNP Paribas
07.2020 - 08.2021
  • Responsible for a broad range of basic to moderate activities in the branch including transaction processing, new account sales, credit card sales, customer servicing, report generation and referral generation.
  • Work with Branch Manager to identify and successfully implement any action plans that drive client excellence within the branch.
  • Demonstrates leadership in job knowledge, problem solving, contributing to the team, and working well with partners in other lines of business and support groups to deliver excellent customer service. Ensure ethical selling standards are maintained.
  • Acts as the customers' first point of contact with the Bank, by serving the customers' total financial service needs by recognizing and uncovering opportunities and contributing directly to the success of the branch.
  • Strong listening skills, excellent customer service skills, effective asking questions and identify needs to expand the customers relationship.
  • Assumed a leadership role in the absence of the supervisor and maintained that the bank floor operated normally.

Customer Service Representative

F&M Bank
Cedar Rapids, IA
03.2018 - 01.2019
  • Conduct basic client transactions in addition to services such as troubleshooting mobile app, wire transfers, opening or closing CD’s, varieties of checking and savings accounts as well as making basic contributions and withdrawals to HSA accounts.
  • Completed 5 onsite installations of TellerScan TS240 and accompanying software for remote deposit
    Utilized LogMeInResue to further aid clients experiencing technology issues.
  • Played large role in rolling out updated Internet Banking system in 2019 - fielded hundreds of calls from clients needing guidance.
  • Worked on the backside of Internet Banking to set up commercial logins, change MFA, “unlock users” etc.
  • Job Shadowed with IT Department to learn about how to handle basic to complex client questions relating software issues.
  • Quickly established credibility with clients and remembered over 50+ names of regulars, creating a friendly rapport with customers.
  • Assumed a leadership role in the absence of the supervisor and maintained that the bank floor operated normally.

Education

Agriculture Business Diploma - Agribusiness Farm Management Certificate

Kirkwood Community College
Cedar Rapids, IA
05.2024

Skills

  • Revenue Growth
  • Cost Savings
  • Social Media Platforms
  • Online Databases
  • Client Correspondence
  • Client Acquisition
  • Relationship Cultivation
  • Client Needs Assessment
  • Training Seminars
  • Product Recommendations
  • Persuasive Communication
  • Outbound Telephone Marketing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky

Timeline

Account Manager - Outside Sales

AgCulture Marketing, Inc.
10.2022 - Current

Named Account Executive

Konica Minolta Business Solutions US
08.2021 - 10.2022

Universal Banker

Bank Of The West, BNP Paribas
07.2020 - 08.2021

Customer Service Representative

F&M Bank
03.2018 - 01.2019

Assistant Manager /Event Coordinator

Palmer House Stables
09.2017 - Current

Agriculture Business Diploma - Agribusiness Farm Management Certificate

Kirkwood Community College
Delaney Rife