Delaney Rigdon
Athens,GA
Summary
Organized and dependable team member successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Utilizes interpersonal skills, excellent time management, and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Employee
Andy's Frozen Custard
08.2022 - Current
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Trained new employees on customer service, money handling and organizing strategies.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Barista
Southern Blend
06.2020 - 08.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests, which improved sales.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Created wide variety of products in average shifts with consistently positive customer satisfaction scores.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Helped management keep adequate supply on hand by notifying of shortages.
- Promoted additional items, increasing store sales.
Education
Bachelor of Arts - Public Relations
University of Georgia
Athens, GA05.2025
High School Diploma -
Charlton County High School
Folkston, GA05.2021
Skills
- Friendly, Positive Attitude
- Good Telephone Etiquette
- Quality Assurance
- Data Management
- Written and Verbal Communication
- Teamwork and Collaboration
- Public Speaking
- Work Well Under Pressure
- Salesmanship
- Leadership
- Calculation
Certification
- Learning Photoshop Certificate
- InDesign 2023 Essentials Training Certificate
Timeline
Employee
Andy's Frozen Custard
08.2022 - Current
Barista
Southern Blend
06.2020 - 08.2021
Bachelor of Arts - Public Relations
University of Georgia
High School Diploma -
Charlton County High School