Summary
Overview
Work History
Education
Skills
Timeline
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Delaney Roos

Nashville,TN

Summary

Dynamic and adaptable professional with a robust background in communication, leadership, and project coordination. Proven expertise in managing daily operations, supporting diverse teams, and cultivating strong client relationships within fast-paced, confidential environments. Recognized for meticulous attention to detail, exceptional organizational skills, and an unwavering commitment to delivering outstanding service. Actively seeking opportunities to leverage strengths in relationship building, problem solving, and client advocacy within a vibrant, service-oriented industry.

Overview

4
4
years of professional experience

Work History

Office Manager, Student Access

Vanderbilt University
01.2024 - Current
  • Provided direct support and guidance to students with disabilities, promoting academic success and inclusivity.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Maintained strict confidentiality of student information in compliance with FERPA and university policies.
  • Coordinated cross-departmental initiatives to streamline student services.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

Editor

Self Employed Services
01.2022 - Current
  • Collaborated closely with authors to refine narrative structure, voice, and tone while preserving authenticity and message.
  • Reviewed final proofs for formatting errors, typos, and layout issues prior to publication.
  • Provided developmental editing feedback to improve content flow, coherence, and audience engagement.
  • Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
  • Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.

Assistant Manager (Acting Store Manager)

Fossil
01.2023 - 01.2024
  • Led store operations, including inventory management, sales strategy, and visual merchandising.
  • Addressed and resolved customer concerns, promoting loyalty and satisfaction.
  • Monitored performance metrics to inform strategic planning and team development.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Education

Bachelor of Arts - Journalism, Entrepreneurship and Innovation

Pennsylvania State University
05-2023

Master's - Legal Studies

Vanderbilt University
05-2027

Skills

  • Adaptability
  • Critical thinking
  • Digital literacy
  • Empathy
  • Operations Management
  • Organizational skills
  • Problem-solving
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Relationship building
  • Strategic Planning
  • Written and verbal communication

Timeline

Office Manager, Student Access

Vanderbilt University
01.2024 - Current

Assistant Manager (Acting Store Manager)

Fossil
01.2023 - 01.2024

Editor

Self Employed Services
01.2022 - Current

Bachelor of Arts - Journalism, Entrepreneurship and Innovation

Pennsylvania State University

Master's - Legal Studies

Vanderbilt University

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Delaney Roos