Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Delaney Smith

Hopkins,MN

Summary

Customer-focused with a passion for helping others. Strong customer service skills in a variety of environments, including fast-paced and high volume businesses. Enthusiastic about working with kids and adults alike, and helping people of all ages connect. Constantly finding new ways to exceed customer's expectations with personalized service, eager to learn and take direction.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Woodhill Country Club
06.2022 - Current
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Took reservations and to-go orders by phone, answered customer questions, and managed a POS system.
  • Served as lead hostess 4+ nights a week during high season.

Babysitter

Self Employed
01.2022 - Current
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Enhanced children's social skills by organizing group activities and encouraging teamwork.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
  • Played games, worked on puzzles, and read books to young children.
  • Guided school homework and read bedtime stories to support development.

Camp Counselor /Certified Lifeguard

YMCA Camp Warren
06.2025 - 07.2025
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
  • Ensured child safety using Red Cross Lifeguard procedures and practices.
  • Successfully multi-tasked and operated multiple facets of my job at once.

Barista

Caribou Coffee
08.2024 - 05.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained regular and consistent attendance and punctuality.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Education

Hopkins Senior High School
Minnetonka, MN
05.2026

Skills

  • Red Cross certified Waterfront Lifeguard
  • Red Cross certified CPRPRO Administrator
  • Red Cross certified Emergency Oxygen Administrator
  • Red Cross certified Wilderness First Aid Administrator

LANGUAGES

Spanish - Professional Working
American Sign Language - Full Professional

Timeline

Camp Counselor /Certified Lifeguard

YMCA Camp Warren
06.2025 - 07.2025

Barista

Caribou Coffee
08.2024 - 05.2025

Restaurant Hostess

Woodhill Country Club
06.2022 - Current

Babysitter

Self Employed
01.2022 - Current

Hopkins Senior High School

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Delaney Smith