Delani Ambler
San Antonio,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Scheduling and Customer Service
Alamo Handyman
03.2025 - 07.2025
- Managing schedules for all estimators and handymen
- Answered all incoming calls - first point of contact with new customers
- Managed online presence from the website to facebook
- Followed up with suppliers and subcontractors to ensure jobs ran smoothly
Telephone Banker/Customer Service
Alorica
01.2024 - 02.2025
- Managing fast paced incoming calls or chats from account holders
- Provided information to current and potential account holders such as current interest rates for different accounts, the different features and benefits each account has etc.
- Managing multiple systems at once to best help the caller
- Opening new accounts for new or existing account holders
Telephone Customer Service Specialist/Trainer
Etech
02.2022 - 05.2023
- Managing fast paced incoming calls
- Stayed up to date with new promotions or changes
- Orientation and training of new employees
Education
High School Diploma -
Arlington High School
Arlington, WA06-2001
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Computer skills
- Problem resolution
Timeline
Scheduling and Customer Service
Alamo Handyman
03.2025 - 07.2025
Telephone Banker/Customer Service
Alorica
01.2024 - 02.2025
Telephone Customer Service Specialist/Trainer
Etech
02.2022 - 05.2023
High School Diploma -
Arlington High School