Delani Caesar
Rochester,NY
Summary
- Top-notch professional with expertise in menu development, kitchen management and staff training. Creates unique and delicious dishes while controlling food and labor costs. Collaborative and committed to seeking feedback from customers and staff to improve kitchen workflows.
- Hardworking Package Handler with more than 1 year in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities.
- Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
- Talented technical professional with background in industrial engineering. Results-driven and thorough with dedication to data-driven work. Skilled in statistical analysis and quality assurance.
Overview
5
5
years of professional experience
Work History
Head Chef
KFC
11.2019 - 06.2020
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Obtained fresh, local ingredients to lower grocery costs.
- Placed orders to restock items before supplies ran out.
- Developed and cooked memorable dishes that brought new customers into establishment.
Retail Sales Associate
Jimmy Jazz
12.2019 - 03.2020
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Maintained clean sales floor and straightened and faced merchandise.
- Trained and supervised new employees to use selling strategies and apply best practices.
Package Handler
UPS
09.2019 - 11.2019
- Built strong relationships with customers and vendors through excellent customer service.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Assembled pallets and crates for secure transportation of materials.
- Assisted in receiving, stocking and distribution of merchandise.
Machine Operator
Truform Manufacturing
01.2018 - 05.2019
Front End
Wegmans
09.2015 - 01.2018
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Utilized store analytics to identify areas of improvement in customer experiences.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Researched issues to obtain appropriate answers to customer inquiries.
Education
Arcadia High School
Rochester, NY06.2017
Skills
- Corrective Actions
- Cook Consistent Dishes
- Customer Retention
- Dietary Restrictions
- Machinery Upkeep
- Returns and Exchanges
- Cash Register Operation
- Exceeding Customer Expectations
- Proper Staffing
- Building Customer Loyalty
- Dressing Room Assistance
- Stockroom Upkeep
- Handheld Scanners
- Environmentally Controlled Storage
- Radio Frequency Equipment Expertise
- Shipping and Receiving
- Helping Drivers
- Customs Documents
- Freight Labeling
- Package Pickup and Delivery
- Performance Goals
- Industry Research
- Materials Movement
Timeline
Retail Sales Associate
Jimmy Jazz
12.2019 - 03.2020
Head Chef
KFC
11.2019 - 06.2020
Package Handler
UPS
09.2019 - 11.2019
Machine Operator
Truform Manufacturing
01.2018 - 05.2019
Front End
Wegmans
09.2015 - 01.2018
Arcadia High School