Delanie Marcum
Customer Service
Littleton,CO
Summary
Dedicated Assistant Teacher with excellent communication and coordination skills demonstrated through previous classroom experience. Compassionate, professional and committed to student learning and overall wellbeing. Quick to jump in and help teacher with student or administrative needs.
Caring Teacher Assistant with experience developing and implementing modern educational techniques into daily practices. Committed to long-term student success through well-rounded educations.
Overview
2
2
years of professional experience
Work History
Assistant Teacher
The Nest Schools
04.2025 - Current
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Assisted in implementation of new learning tools, systems and materials.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Provided one-on-one and group-based learning support focused on student progress.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Monitored and reported student progress and development, offering mentoring as needed.
- Supported student physical, mental, and social development using classroom games and activities.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
Food Service Associate
Freddy's Frozen Custard & Steakburgers
02.2024 - 02.2025
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business from satisfied guests.
- Handled cash transactions with accuracy, balancing registers at the end of shifts.
- Collaborated with team members to deliver exceptional service during high-volume periods.
- Expedited orders accurately and efficiently, resulting in positive customer feedback.
- Worked closely with kitchen staff to ensure smooth communication between front-of-house and back-of-house operations.
- Trained new employees on proper food handling techniques and company procedures, fostering a consistent level of quality across the team.
- Enhanced customer satisfaction by providing timely and efficient food service.
- Maintained a clean and organized work environment for optimal food prep efficiency.
Food Service Associate
McDonald's Restaurant
08.2023 - 11.2023
- Stocked condiments, beverages, and plates for diners.
- Took food and beverage orders and conveyed special requests or concerns to kitchen.
- Greeted visitors, answered questions, and accepted payments.
- Managed special dietary requests sensitively, adapting recipes as needed while adhering to strict allergy protocols for guest safety.
- Assisted in inventory management, ensuring adequate stock levels and minimizing waste.
- Adhered to all sanitation guidelines, maintaining a safe and hygienic workspace for food preparation.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and broke down food service lines quickly to maintain service flow.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Education
High School Diploma
Astravo Online High School
Lakewood, CO 05.2001 -
Skills
Small group instruction
Oral communication
Parent-teacher communication
Lesson planning
Art and music instruction
Safe learning environment
Student and faculty communication
Academic development
Classroom restocking
Safety and supervision
Parent and caregiver relations
Self motivation
Time management
Problem-solving abilities
Time management abilities
Classroom management
Team collaboration
Timeline
Assistant Teacher
The Nest Schools
04.2025 - Current
Food Service Associate
Freddy's Frozen Custard & Steakburgers
02.2024 - 02.2025
Food Service Associate
McDonald's Restaurant
08.2023 - 11.2023
High School Diploma
Astravo Online High School
05.2001 -
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