KI'ARI SCOTT
Dania Beach,FL
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
3
3
years of professional experience
Work History
Housekeeping Room Attendant
Battle House
03.2021 - 07.2022
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
Cashier
Burlington
09.2023 - 02.2024
- Greeted customers and answered any questions they had about the store's products and services
- Issued receipts, refunds, credits or change due to customers
- Stocked shelves with merchandise when needed
- Answered customer inquiries regarding store policies and procedures
- Processed returns and exchanges of merchandise in accordance with store policies
- Balanced daily transactions on a computerized point-of-sale system
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Housekeeping Room Attendant
Renaissance Hotel
03.2024 - 06.2024
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces
- Cleaned bathrooms, including toilets, tubs, showers and sinks
- Changed bed linens and towels, tidied up rooms
- Sanitized all areas of the hotel lobby and public restrooms
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms
- Replenished supplies such as drinking glasses and coffee cups in guest rooms
- Emptied trash receptacles throughout the property
- Scrubbed kitchen appliances, countertops and fixtures
- Maintained a clean linen closet by folding sheets neatly on shelves
- Organized closets with hangers for guests' clothing items.
Education
South Broward High School
Hollywood, FL06.2023
Skills
- Assigning Tasks
- Store Opening and Closing
- Folding Clothes
- Time Management
- Traffic Calming
- Dispute Mediation
- Retail Sales
- POS Systems
- Returns Processing
- Payment Processing
- Payment Collection
- Cash Register Operation
- Customer Service
- Cash Handling
- ID Verification
- Customer Assistance
- Window Cleaning
- Safe cleaning with chemicals
- Ergonomics and safety training
- Restroom detailing
- Health and safety compliance
- Supply Inventory Management
- Residential Cleaning
- Appliance maintenance
- English language fluency
- Cleaning methods
- Dusting
Timeline
Housekeeping Room Attendant
Renaissance Hotel
03.2024 - 06.2024
Cashier
Burlington
09.2023 - 02.2024
Housekeeping Room Attendant
Battle House
03.2021 - 07.2022
South Broward High School
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