Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Playing Cards on the weekends with friends, and plastic modeling.
Work Availability
Timeline
Hi, I’m

Delano Smith

NE Manager
New York City,NY
"If a man desires to be King, he must first learn to serve."
Delano Smith
Delano Smith

Summary

A top performing Retail Manager with combined experience in customer service and managing large teams. With a proven ability to manage multiple projects and generate required outcomes in line with company goals, I am seeking a leadership role within a challenging environment to utilize strong management and coordination skills. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Knowledge of company products, and or ingredients, including competitive offerings, pricing and market positioning.

Overview

12
years of professional experience
1
Certification

Work History

Chopt Creative Salad

Non Exempt Manager
02.2014 - Current

Job overview

  • Making memorable experiences for guests, ensuring the delivery of high-quality products in a clean, safe, and welcoming environment, and confidently running shifts that create the Starbucks experience for guests and partners
  • Anticipate problems and use resources to respond calmly and confidently
  • Take ownership of the store’s execution of the operation station, completing tasks and store walks, cash handling store revenues, communicating the plan to partners on shift and recommending changes to enhance the store's third place environment
  • Identify teachable moments and provide redirection and coaching
  • Inventory management for Amazon products
  • Training / onboarding new partners/ hires
  • Onboarding of new Associates
  • Fresh Produce ordering
  • Cash deposits
  • Online payment processing
  • Inventory management
  • Generated Weekly P&L
  • Payroll management

Pet land Discount

ASSISTANT MANAGER
01.2012 - 01.2014

Job overview

  • Operating the Front end POS System
  • Money deposit,Cash transfer
  • Animal health/ breeding maintenance
  • Animal habitat Maintenance and stocking
  • Inventory ordering and purchasing
  • Sales floor stocking
  • Planogram renewal and maintenance

Education

Bronx Community College of The City University of New York
The Bronx, NY

No Degree from Liberal Arts And Sciences

Skills

  • Verbal and Written Communication
  • Job Assignments
  • Managing Employee Relations
  • Staff Management
  • Managing Cash Register
  • Team Leadership
  • Reconciling Cash Drawers
  • Customer Relationship Management
  • Overseeing Employees
  • Issue and Conflict Resolution
  • Food and Beverage Management
  • Budgeting and Cost Control
  • Scheduling and Coordinating
  • Employee Training
  • Managing Multiple Tasks

Affiliations

Department of health Food safety certified

Certification


  • NE Manager Development Training - June - July 2022
  • NE Manager Certificate of Completion - July 2022
  • Department of Health certified November 2017 - Current

Playing Cards on the weekends with friends, and plastic modeling.

When im not working me and my friends catch up at our local card shop, and play competitive card games.

its how i relieve stress, and a great way to bond with friends. Plastic modeling is a personal hobby of mine i build Gundam model kits in my room with relaxing music. I also go to Church whenever i can, because i believe that maintaining some form of spiritual care for yourself is important for a healthy work/life balance. These things are very important to me, because having the space to be myself helps me give the best version of myself at work always. It's my responsibility as a leader.

Availability
See my work availability
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tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Non Exempt Manager

Chopt Creative Salad
02.2014 - Current

ASSISTANT MANAGER

Pet land Discount
01.2012 - 01.2014

Bronx Community College of The City University of New York

No Degree from Liberal Arts And Sciences
Delano SmithNE Manager