Summary
Overview
Work History
Education
Certification
Timeline
Generic

Delano Jenkins-Taylor

Chicago,IL

Summary

  • Hardworking professional with proven relationship-building, time management, and fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
  • Highly skilled customer service professional with a diverse background in the restaurant industry. Expertise in managing high-volume dining environments and ensuring positive guest experiences. Proven ability to improve workflow and enhance team efficiency, contributing to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Server/Kitchen Line Cook

Bar Louie
Chicago, IL
02.2024 - 09.2024
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.

Event Server

Instaworks gigs
Chicago, IL
02.2022 - Current
  • Assisted in setting up banquet tables and chairs for events.
  • Provided food, beverage and table service to guests during events.
  • Ensured that all food items were properly displayed and replenished as needed.
  • Greeted guests upon arrival, provided information on menu selections, and answered questions regarding availability of items.
  • Restocked buffet tables with dishes, utensils, condiments, napkins. as needed.

Server

Chili's Grill & Bar
Chicago, IL
06.2024 - 08.2024
  • Provided excellent customer service to ensure satisfaction.
  • Greeted guests and provided menus.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Server

Applebee's Grill + Bar
Chicago, IL
03.2015 - 07.2017
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Education

Mangers Certification - Restaurant And Culinary Management

Mise En Place
Chicago
10-2024

Food Handlers - Restaurant And Culinary Management

Safeserv
Chicago, IL
10-2023

GED -

City Colleges of Chicago-Olive-Harvey College
Chicago, IL
09.2008

Certification

  • Food protection manager certification #26211133 (expiration date 9/13/2029)
  • Safeserve Food Handler certificate #6657226 (expiration date 10/13/2026)
  • B.A.S.S.E.T certification Trainer's IL Liquor License #5A-0105312 ( 7/10/2027)

Timeline

Server

Chili's Grill & Bar
06.2024 - 08.2024

Server/Kitchen Line Cook

Bar Louie
02.2024 - 09.2024

Event Server

Instaworks gigs
02.2022 - Current

Server

Applebee's Grill + Bar
03.2015 - 07.2017

Mangers Certification - Restaurant And Culinary Management

Mise En Place

Food Handlers - Restaurant And Culinary Management

Safeserv

GED -

City Colleges of Chicago-Olive-Harvey College

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Delano Jenkins-Taylor