Diligent and hard-working candidate ready to contribute solid effort.Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Motivated Deli manager offering 19 years of experience managing departmental operations to exceed store goals and standards. Customer-oriented with expertise in staff development, supplier relations and merchandising.
Quick learner ready to work hard and contribute as team member. Physically fit with experience using essential hand tools and safety equipment. Coachable with good understanding of basic outdoor maintenance.
Overview
20
20
years of professional experience
Work History
Deli Department Manager
Giant foods
Potomac, MD
06.2005 - Current
Scheduled staff hours and allocated resources to maximize team member performance
Kept accurate records in compliance with sanitation and food service requirements
Maintained food and equipment inventories to support business demand
Analyzed sales reports and customer feedback to inform menu revisions and seasonal promotions
Investigated and resolved complaints regarding food quality and service
Reviewed procedures and operational challenges to uncover service and safety improvements
Scheduled and received deliveries and verified goods received against paperwork
Coordinated with service providers to address equipment maintenance and waste removal
Monitored food preparation and presentation to enforce adherence to portion sizes and quality standards
Monitored compliance with health and fire regulations to reduce risk
Established standards for personnel performance and customer service
Monitored budgets and payroll records to verify authorization of expenditures.
Maintenance Helper
Contract
Washington, DC
06.2018 - 08.2021
Provided exceptional customer service when interacting with clients during maintenance activities, fostering positive relationships.
Loaded, unloaded, and moved material to and from storage and production areas.
Performed minor wall repair, installed drywall, and applied wallpaper.
Reviewed technical documentation to complete equipment maintenance and repair.
Coil cleaning
Filter replacement
Business and technology intern
Giant food leading others business and technology internship
Landover, MD
06.2011 - 01.2012
Communicated project information through presentations and technical reports
Monitored system operations to detect potential problems
Identified system data and hardware or software components required to meet user needs
Cooperated in team relationships fostering, enthusiasm and maintaining mutual trust
Reviewed strategies and tracked progress, increasing profitability and reach
Demonstrated general understanding of various sources of information or data relevant to business
Maintained high level of product knowledge for providing solutions and answering inquiries.
Education
HVAC Trade School Diploma - Hvac
HVAC Trade School
Washington Dc
03.2025
Business management -
Montgomery college
Silver spring, Maryland
09.2007
High School Diploma - N/A
Eleanor Roosevelt High School
Greenbelt, MD
06.2006
EPA Universal Certification
Skills
Work Area Inspections
Production and Time Sequencing
Staff Scheduling
Monitoring Food Preparation
Worker Training
Safety Training
Operational Planning
Food Safety and Quality
Inventory Records
Safety awareness
Hand and power tools
Tool management
Drywall Repair
Painting
Service-oriented mindset
Codes Compliance
Willing to Learn
Merchandising Strategies
Timeline
Maintenance Helper
Contract
06.2018 - 08.2021
Business and technology intern
Giant food leading others business and technology internship