De Lawrence Lee
Indio,CA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Experienced with providing spiritual and emotional support to terminally ill patients and their families. Utilizes empathetic communication and active listening to address needs of patients and their loved ones. Strong understanding of end-of-life care processes and grief counseling techniques to ensure comprehensive support.
Overview
22
22
years of professional experience
Work History
Chaplain
Uni Care Inc
El Centro, CA
06.2024 - Current
- Provided spiritual guidance, emotional support and direct care to residents, family members and staff.
- Collaborated with interdisciplinary teams for holistic patient care, addressing both physical and emotional needs.
- Met with individuals, discussed issues compassionately and determined appropriate type of involvement to meet spiritual needs.
- Developed relationships with patients and families, resulting in increased trust and rapport during difficult times.
- Comforted family members, offered attentive listening and high level of emotional support.
- Provided spiritual care through visitation, counseling, and prayer.
- Provided compassionate pastoral care in emergency departments, addressing the spiritual needs of patients experiencing acute distress or trauma.
- Provided spiritual guidance to patients and staff members by conducting regular counseling sessions.
- Conducted crisis intervention sessions with individuals experiencing severe emotional distress, providing comfort and support during critical times.
- Delivered comforting presence during end-of-life situations, offering prayers and rituals to honor the patient''s beliefs and values.
- Applied knowledge regarding crisis interventions to assist in emergency situations.
- Managed volunteer chaplain program, recruiting and training dedicated individuals to assist in meeting the spiritual needs of patients and families.
- Built strong relationships with local faith-based organizations to create a network of resources for patients and families.
- Implemented pastoral care programs that addressed the unique spiritual needs of patients facing terminal illness or end-of-life decisions.
- Managed office and maintained records and files to offload administrative duties from chaplain.
- Offered spiritual guidance to individuals facing life challenges, contributing to their personal growth and resilience.
- Collaborated with healthcare teams to ensure holistic care, addressing patients' spiritual needs alongside their medical treatment.
- Improved community relationships by organizing interfaith dialogues and promoting mutual understanding.
- Interacted with local community, building relationships with civic organizations and other churches.
- Facilitated stress reduction workshops for staff, improving workplace well-being and productivity.
Fire & Safety Manager
The Geo Group: El Centro Detention Facility
El Centro, CA
03.2023 - 04.2024
- Develop safety procedures for employees, inmates/detainees/patients/residents, contractors/visitors
- Drafted annual budget proposals for new safety initiatives based on identified needs.
- Created reports on health and safety metrics such as accident rates, lost time days.
- Maintained records of inspection findings, hazard assessments, and corrective actions taken.
- Reviewed incident reports from workers' compensation claims to assess effectiveness of current safety measures.
- Evaluated workplace environment and equipment to identify potential hazards.
- Assisted in the development of emergency response plans in case of accidents or disasters.
- Intervened in unsafe situations to prevent injuries or property damage.
- Provided training on proper use of PPE and other safety protocols.
- Ensured compliance with all applicable federal, state, local laws and regulations related to occupational health and safety.
- Organized fire drills on a regular basis to verify preparedness for emergencies.
- Investigated incidents of injury or illness to determine root cause and corrective action plans.
- Analyzed data to identify trends that could lead to improved safety conditions.
- Developed and implemented safety policies, procedures, and standards.
- Consulted with external stakeholders regarding their roles in ensuring a safe work environment.
- Inspected facilities regularly for compliance with OSHA standards.
- Developed and implemented safety policies to ensure compliance with OSHA regulations.
- Collaborated with management teams to develop strategies that promote safe work practices.
- Participated in industry-wide committees focused on improving overall worker health and safety standards.
- Conducted regular safety meetings for staff to ensure compliance with safety regulations.
- Performed risk assessments prior to any changes in operations or equipment modifications.
- Advocated a culture of prevention through education programs aimed at reducing risks in the workplace.
- Conducted trainings for company employees on safety initiatives to comply with federal regulations.
- Inspected company buildings and job sites to identify possible hazardous conditions and immediately remedied these issues with corrective actions.
- Developed and updated emergency response procedures.
- Orchestrated and led meetings to convey essential safety-related information, address occupational safety inquiries, issues, or concerns and promote continuity of training initiatives.
- Provided health and safety orientations and developed materials for presentations.
- Minimized injuries and hazards in regards to personnel with creation of robust safety programs, policies and procedures.
- Conducted audits at industrial sites and participated in hazardous waste site investigations.
- Spearheaded safety meetings with key members of organization to ascertain methods to improve overall safety for employees.
- Analyzed data to identify trends in injuries, illnesses or accidents.
- Developed and maintained noise hygiene programs, continuous air monitoring and ventilation surveys.
- Collaborated with engineers to institute controls or remedial measures for potentially hazardous conditions or equipment.
- Ordered suspending activities that posed threats to worker health or safety.
- Collected dust, vapor or other potentially toxic material samples for analysis.
- Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
- Conducted safety training or education programs to demonstrate use of safety equipment.
- Supported health and safety technicians aligned to facility by providing guidance, coaching and direction.
- Developed and created materials for new employee health and safety orientations.
- Determined root causes of accidents via in-depth investigations and identified potential prevention strategies to mitigate future risk.
- Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations.
- Wrote technical reports, data entry and queries into various safety and health databases.
- Inspected specified areas to verify presence of fire prevention equipment, safety equipment and first-aid supplies.
- Participated in business safety committee meetings and health and safety audits.
- Maintained and updated emergency response plans or procedures.
- Investigated adequacy of ventilation, exhaust equipment or lighting potentially affecting employee health and performance.
- Analyzed incident data to identify trends in injuries, illnesses and accidents.
- Ordered suspension of activities posing threats to workers' health or safety.
- Coordinated right-to-know programs regarding hazardous chemicals or other substances.
- Developed noise surveys, continuous atmosphere monitoring and ventilation surveys.
- Recommended methods to reduce ongoing hazards with improved methods, processes and materials.
- Surveyed techniques used in transportation regarding use and storage of chemical agents and toxic materials.
- Led teams of risk management and operational personnel in development of hazard analyses and risk assessments.
- Collected samples of dust, gases and other potentially toxic materials for analysis.
- Conducted workplace inspections to identify hazards and ensure compliance.
- Developed and implemented effective safety training programs for employees.
- Investigated accidents, identified root causes, and recommended corrective actions.
- Prepared comprehensive reports on safety performance and trends.
- Coordinated emergency response plans and drills for various scenarios.
- Assessed risks associated with new equipment or processes implementation.
- Maintained up-to-date knowledge of OSHA regulations and industry standards.
- Collaborated with management to develop site-specific safety policies.
- Conducted regular safety audits to ensure continuous improvement efforts.
- Provided guidance on proper use of personal protective equipment (PPE).
- Monitored hazardous waste handling procedures to prevent exposure risks.
- Led safety committee meetings, addressing concerns and implementing solutions.
- Evaluated effectiveness of current safety programs through data analysis.
- Designed ergonomic interventions to minimize workplace injuries and strains.
- Implemented hazard communication programs, including proper labeling and signage.
- Analyzed incident data to identify trends and areas for improvement.
- Trained supervisors in conducting thorough accident investigations.
- Reviewed contractor safety practices to ensure alignment with company standards.
- Conduct Preventive Maintenance, safety inspections monthly, quarterly and annually; recommend and implement relevant changes
- Responsible for LOTO (Lock Out Tag Out) at the facility
- Conduct risk assessments
- Conduct Root Cause analysis investigation, or near accidents
- Provide and promote a safe workplace, by safety training for all staff, detainees, patients, and residents
- Train and mentor Fire and Safety staff; take part in compliance audits at other GEO facilities
- Monitors Material Safety Data Sheets (MSDS) compliance
- Evaluate needs and monitor usage/effectiveness of personal protective equipment
- Conduct monthly Inspection on Eyewash stations
- Also, maintain compliance that is required by the National Fire Protection Association (NFPA) or client Marshal ACA regulations
- Develop an Emergency Plan and conduct at least two simulations Mass Casualty Drill per year
- Adopt Federal Emergency Management Agency (FEMA) Incident Command guidelines
- Conduct scheduled fire drills across all shifts and monthly safety committee meetings
- Investigate accidents or near accidents - including reports and recommended changes
- Review construction/contracted repair activities to ensure compliance with safety policies and regulations
- Be on-call 24/7 for emergencies.
Safety & Training Manager
Airport Terminal Service
04.2022 - 03.2023
- As an ATS Safety & Training Manager, I oversee all Safety & Training for ATS staff members at the Palm Spring International Airport
- Conduct training classes every two weeks; conduct Safety compliance throughout ATS operation
- Ensure training is performed consistently and is conducive to learning; perform ad hoc station training as needed
- Monitored progress of trainees through feedback from managers and supervisors.
- Developed training materials, including manuals, guides and handouts.
- Scheduled meetings with stakeholders to discuss future learning needs.
- Provided coaching and mentorship programs for staff members.
- Implemented systems for tracking employee certifications and qualifications across departments.
- Identified areas of improvement in existing training methods and procedures.
- Developed instructional materials such as presentations, videos, simulations and online courses.
- Maintained up-to-date records of employee training activities within the organization's database system.
- Organized and coordinated training sessions for new employees.
- Created post-training evaluation surveys to measure performance improvement.
- Analyzed data to evaluate effectiveness of current training program offerings.
- Evaluated instructor performance during classes and provided feedback as needed.
- Conducted assessments to determine skill gaps of existing personnel.
- Coordinated with managers to identify skill or knowledge gaps and implement training needs.
- Mentored team members to succeed and advance within department and company.
- Roleplay various scenarios with teams to build confidence in handling situations.
- Produced reports and maintained training documents to support training activities.
- Analyzed training needs to develop new programs or modify and improve existing.
- Liaised with other departments to formulate training requirements, data capture and manage metrics and reporting.
- Designed training schedules for new and existing employees.
- Evaluated effectiveness of training by using feedback surveys, focus groups and other relative means.
- Approved new training techniques and suggested enhancements to optimize existing training programs.
- Delivered cohort training, learning activities and assessments, monitoring adoption of learning.
- Consulted with senior leaders to develop and execute strategy and provide regular updates.
- Benchmarked learning and development strategies using industry best practices.
- Reported progress against planned activities to secure management support and achieve objectives.
- Oversaw budget allocation for departmental training initiatives.
- Assessed employee competencies to tailor training programs.
- Collaborated with HR to align training with company goals.
- Coordinated cross-functional team trainings and workshops.
Safety & Security Emergency Preparedness Manager
Pioneer Memorial Healthcare District
Brawley, CA
04.2019 - 11.2021
- Developed, implements and continuously improves the Pioneer Memorial Healthcare District (PMHD) Safety Program.
- Participate in Accreditation program Survey inspections, Title 22, Title 24, The Joint Commission and the Det Norske Veritas (DNV).
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Communicated company directives and programs to associates and ensured that all follow-up items were completed accurately and timely.
- Also responsible for the following departments: Plant Operations, Security, Environment of Care, Disaster Preparedness, and Biomedical Engineering.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Develop an Emergency Plan and conduct at least two simulations Mass Casualty Drills per year.
- Conduct inspections of PPE and keep an inventory of supply.
- Supervision of approximately 25 Security Officers.
- Chairman of the Safety Committee.
- Workplace Violence investigation.
- Safety Audits and Safety inspections.
- Slip and Fall Investigation.
- Worker’s Compensation claims Investigation.
- Root Cause analysis investigations.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skill sets and assigned tasks accordingly for optimal efficiency. Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Reviewed contracts before signing them on behalf of the organization.
- Planned and lead team meetings to review business results and communicate new and ongoing priorities.
- Organized special events such as conferences or training sessions for employees.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Monitored staff performance and addressed issues. Enforced customer service standards and resolved customer problems to uphold quality service.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Created and managed budgets for travel, training and team building activities.
- Proposed or approved modifications to new project plans.
Surveillance Technician
City Of Mobile Police Department
Mobile, AL
03.2017 - 10.2017
- Recorded facts to prepare reports documenting incidents and activities
- Thoroughly analyzed criminal information and processed crime scenes
- Provided for public safety by maintaining order, protecting people and property and promoting good community relations
- Built excellent rapport, a working relationship to build trust and improve upon communication
- Investigated crimes and accidents while administering first aid, securing perimeters and accident scenes and identifying and preserving evidence
- Monitored crowded public areas and events to mitigate risk and promote safety
- Responded promptly to calls for protection of life and property, enforcement of laws and ordinances and general public service calls
- Checked vehicles parked in parking lots and surveillance crow control
- Offered voice-based support responses to calls and customers' operational queries, providing remote ticket resolution or dispatching technicians as necessary
- Administered on-call responses for emergency service assignments, adhering to prescribed response timeframes
- Communicated effectively with customers, answering questions and concerns regarding systems
- Performed annual inspections on fire and security alarm systems under supervision of the department
- Maintained accurate records of customer service calls and inputted all information into the company's database.
District Truancy Officer
Moss Point School District
Moss Point, MS
12.2014 - 10.2015
- Collaborated with community organizations to provide additional support services for at-risk students.
- Supported students'' academic success by addressing barriers to regular school attendance and connecting them with appropriate resources.
- Improved student attendance through consistent monitoring, communication, and follow-up with families.
- Assisted administrators in the development of policies and procedures aimed at reducing absenteeism within the school district.
- Served as a liaison between schools, parents, and law enforcement agencies to address truancy issues collaboratively.
- Reduced truancy rates by implementing effective intervention strategies and collaborating with school staff.
- Evaluated the effectiveness of current truancy prevention programs, making recommendations for improvements where necessary.
- Established open lines of communication between home and school environments to promote parental involvement in addressing attendance issues effectively.
- Ensured compliance with state attendance laws by maintaining accurate records and reporting truancy issues in a timely manner.
- Facilitated early interventions for at-risk students by identifying potential warning signs of chronic absenteeism before it became an issue.
- Counseled students experiencing personal challenges impacting their academic performance and attendance habits.
- Assessed individual student needs when developing attendance improvement plans, resulting in more successful outcomes.
- Provided ongoing training for school personnel on best practices related to truancy prevention and intervention.
- Implemented targeted outreach efforts for disengaged youth, successfully reconnecting them with educational opportunities.
- Developed comprehensive re-engagement plans for chronically absent students, resulting in improved attendance rates over time.
- Enhanced school climate by fostering positive relationships between students, families, and staff members.
- Participated in multi-disciplinary team meetings to address complex truancy cases requiring collaborative problem-solving and support.
- Conducted thorough investigations of truancy cases, identifying root causes and developing tailored interventions.
- Promoted a culture of regular school attendance through ongoing education and awareness efforts within the school community.
- Maintained detailed case files on all assigned truant students, ensuring proper documentation of interventions tried and outcomes achieved.
- Maintained accurate records of all absences, truancy issues, and disciplinary actions.
- Developed exceptional time management, relationship building, and organizational skills from working in busy school setting.
- Called parents and guardians to inquire about late or truant students.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
- Input daily attendance information into office database for school system.
- Checked records for accuracy and completeness, and corrected errors.
Parole Agent
State Of California Parole Division
Diamond Bar, CA
01.2007 - 08.2012
- Conducted risk assessments and made informed decisions on appropriate supervision levels for each individual case, balancing accountability with the potential for successful reintegration.
- Coordinated services to facilitate seamless transition of offenders from institutions to community.
- Completed criminal risk assessments to determine level of supervision suited for each offender, using algorithms to determine risks.
- Developed tailored case management plans that addressed individual needs and risk factors, fostering successful reentry experiences.
- Monitored electronic tracking devices for high-risk offenders, ensuring their adherence to court-mandated restrictions on movement or contact.
- Assisted in the development of policies and procedures related to parole supervision and post-release services, ensuring compliance with state standards and best practices.
- Tested parolees regularly for drug use as part of comprehensive supervision strategies aimed at preventing relapse and supporting recovery efforts.
- Performed regular home visits to assess living conditions and provide support in maintaining a stable environment.
- Collaborated with community partners to secure housing, employment, and educational opportunities for parolees, promoting self sufficiency.
- Reduced recidivism rates by providing appropriate resources and guidance to help parolees successfully reintegrate into society.
- Coordinated with treatment providers in implementing structured programs designed to address parolees'' mental health, substance abuse, or behavioral issues.
- Utilized evidence-based practices in the development of supervision strategies that addressed criminogenic needs while minimizing risks to public safety.
- Completed ongoing training in areas such as mental health, substance abuse treatment, and crisis intervention techniques to enhance professional expertise.
- Responded promptly to violations of parole conditions, initiating appropriate corrective actions or revocations as necessary.
- Participated in multidisciplinary team meetings to discuss cases, share information, and collaborate on effective strategies for managing complex offender populations.
- Served as a liaison between the parole agency and community organizations, fostering positive relationships that contributed to improved public safety outcomes.
- Facilitated productive communication between parolees, their families, and relevant community stakeholders for better outcomes.
- Oversaw activities to monitor offender compliance with conditions of supervision.
Security Officer # 2
Northrop Grumman Ship System
Pascagoula, MS
07.2003 - 04.2006
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
Education
No Degree - Social Studies
Central State University
Wilberforce, OHAssociate of Science - Sociology
Imperial Valley College
Imperial, CA07-1983
Skills
- Environmental Health Services
- Environment of Care
- Life Safety
- Program Management
- Data Analysis
- Staff Supervision
- Training and Development
- Quality Management
- Infection Control
- Safety Inspections Procedures
- Safety Audits
- Emergency Preparedness
- Risk Hazards Assessment
- Accident Investigation
- Compliance with Health & Safety Regulations
- Hazardous Waste / Chemical Management
- Fire Protection Systems
- Incident Command
- Statistical Reporting
- Policy Development
- OSHA Compliance
- Security Management
- Surveillance
- Crime Scene Investigation
- Customer Service
- Basic Life Support (CPR & AED)
- Auditor Techniques & Quality Control
- Fema Certifications
- Retired Peace Officer (Parole Agent)
- California Peace Officer Standard and Training (Post)
- Classroom Presentation Skills, Academy Instructor AICC
- Nonviolent Crisis Intervention
- ADA Title II Training
- Bacteria / Heterotrophic Water sampling testing
- Grief support
- Spiritual care
- Records management
- Ministry development
- Pastoral care
- Prayer leadership
- Spiritual guidance
- Spiritual counseling
- Stress management assistance
- Crisis intervention
Timeline
Chaplain
Uni Care Inc
06.2024 - Current
Fire & Safety Manager
The Geo Group: El Centro Detention Facility
03.2023 - 04.2024
Safety & Training Manager
Airport Terminal Service
04.2022 - 03.2023
Safety & Security Emergency Preparedness Manager
Pioneer Memorial Healthcare District
04.2019 - 11.2021
Surveillance Technician
City Of Mobile Police Department
03.2017 - 10.2017
District Truancy Officer
Moss Point School District
12.2014 - 10.2015
Parole Agent
State Of California Parole Division
01.2007 - 08.2012
Security Officer # 2
Northrop Grumman Ship System
07.2003 - 04.2006
No Degree - Social Studies
Central State University
Associate of Science - Sociology
Imperial Valley College