Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Delbert Cundiff

Liberty,KY

Summary

Proven Key Account Manager with a track record of fostering robust client relationships and driving business growth at Tarter Farm & Ranch. Skilled in data-driven decision-making and relationship selling, adept at expanding account portfolios and achieving sales quotas. Demonstrated ability to enhance customer rapport and meet critical performance metrics, ensuring a 20% increase in client retention.

Overview

39
39
years of professional experience

Work History

Key Account Manager

Tarter Farm & Ranch
04.2024 - Current
  • Built and maintained strong client relationships to drive business growth.
  • Strengthened client relationships through regular communication and effective problemsolving.
  • Created sales forecasts to target daily, monthly and yearly objectives.
  • Delivered exceptional customer service by resolving client concerns quickly and efficiently.
  • Analyzed sales and customer data to identify trends and opportunities for increased profitability.
  • Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
  • Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
  • Developed and delivered presentations to key customers to position products and services.
  • Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
  • Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.

National Account Manager

Smith Sales Inc
03.1994 - 04.2024
  • Built strong relationships with key decision-makers at the executive level within national accounts organizations.
  • Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
  • Supervised and trained new hires on best practices and proper protocols; updated training materials and sales collateral and decreased process gaps.
  • Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
  • Strengthened relationships with key clients by maintaining consistent communication and providing tailored solutions.
  • Expanded national account portfolio through strategic prospecting and effective sales presentations.
  • Coordinated regular meetings with national accounts to review performance metrics, address concerns, and discuss potential areas of improvement.

Sergeant First Class

Kentucky Army National Guard
08.1985 - 02.2006
  • Evaluated soldier performance during field exercises, offering constructive feedback for improvement and growth.
  • Facilitated interdepartmental communication to maintain cohesion among various military elements during joint operations.
  • Mitigated risks by identifying potential hazards and providing safety briefings to all personnel.
  • Managed resources efficiently, ensuring the timely delivery of equipment and materials for critical operations.
  • Maintained comprehensive documentation for completed missions and training exercises, supporting future operational planning efforts.
  • Championed continuous improvement initiatives within the platoon, promoting a culture of learning and growth among soldiers.
  • Ensured mission objectives were met by closely monitoring project progress and making adjustments as needed.

Education

High School Diploma -

Casey County High School
Liberty, KY
05.1986

Skills

  • Client Relationship Building
  • Business Development
  • Key Account Management
  • Data-driven decision-making
  • Relationship selling
  • Account Management
  • Client Needs Assessment
  • Customer rapport
  • Account development
  • Sales Quota Achievement

Additional Information

Was the first employee hired by Smith Sales in 1994 and Company became incorporated shortly after. Worked hand and hand with Company owner in logistics for the first five years. After five years I moved to a sales role to help grow the Company. Worked along side the owner to help build Company from 1.2 million in sales to 29 million in 2023. During this time Smith Sales was a sales and distribution company for Tarter Farm and Ranch. We worked with independent farm and ranch stores nationally along with multi-chain farm ranch stores. We also sold thru National Distributors such as True Value Hardware, Ace Hardware, and Do It Best. I have worked with each of these accounts to build warehouse stocking programs along with drop ship programs directly to their members. Each account required multiple trade shows yearly that I was responsible for building the show programs, show booth preparation, travel arrangements, attending the shows.

Timeline

Key Account Manager

Tarter Farm & Ranch
04.2024 - Current

National Account Manager

Smith Sales Inc
03.1994 - 04.2024

Sergeant First Class

Kentucky Army National Guard
08.1985 - 02.2006

High School Diploma -

Casey County High School
Delbert Cundiff