Summary
Overview
Work History
Education
Skills
Timeline
background-images

Delbert Houser

Dalton,PA

Summary

Dynamic hardwood floor installer with a proven track record at Floor Excellence, excelling in customer consultation and hardwood installation. Recognized for enhancing client satisfaction and fostering supplier relationships, while training new team members. Skilled in power tool operation and committed to delivering exceptional service in every project.

Experienced with hardwood floor installation, including surface preparation and material selection. Utilizes precision and attention to detail to achieve high-quality finishes. Knowledge of installation techniques and tools ensures reliable and durable flooring solutions.

Overview

14
14
years of professional experience

Work History

Hardwood Floor Installer

Floor Excellence
01.2021 - Current
  • Enhanced customer satisfaction by efficiently installing hardwood floors with attention to detail and craftsmanship.
  • Improved workplace safety by consistently adhering to industry standards and guidelines during floor installations.
  • Developed strong relationships with suppliers resulting in better pricing negotiations for materials used in projects.
  • Assisted in training new employees on proper techniques for hardwood floor installation, ensuring consistent performance across the team.
  • Provided exceptional customer service by addressing client concerns and answering questions about flooring options, maintenance, and care.

Tow Truck Driver

Morgan Highway Auto Parts
01.2018 - 01.2021
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Answered roadside assistance calls for tows and other vehicle support.

Route Sales Manager

Interstate Battery
03.2011 - 02.2017
  • Analyzed sales data to identify trends and opportunities for growth, adjusting strategies accordingly for optimal results.
  • Trained and mentored new route sales representatives, improving overall team performance and productivity.
  • Organized special events and promotions to generate interest in products while creating an engaging experience for both existing customers and prospects alike.
  • Exceeded monthly sales targets consistently by employing persuasive selling techniques and exceptional relationship-building skills.
  • Resolved customer complaints promptly, maintaining high levels of satisfaction and fostering long-term loyalty.

Education

High School Diploma -

Lackawanna Trail
Factoryville, PA
06-2005

Skills

  • Water damage repair
  • Floor leveling
  • Power tool operation
  • Hand tool proficiency
  • Hardwood installation
  • Existing floor removal
  • Customer consultation
  • Hardwood refinishing

Timeline

Hardwood Floor Installer

Floor Excellence
01.2021 - Current

Tow Truck Driver

Morgan Highway Auto Parts
01.2018 - 01.2021

Route Sales Manager

Interstate Battery
03.2011 - 02.2017

High School Diploma -

Lackawanna Trail

Similar Profiles

CREATE PROFILE