Delcia Johnson
Brooklyn
Summary
Dedicated professional with 8+years of experience in retail fast-paced environments. Recognized for being reliable , building positive relationships and maintaining accuracy to enhance customer satisfaction. Completed EKG training in 2024 and currently exploring opportunities to contribute to the healthcare industry.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Fulfillment Expert
Target
Brooklyn
09.2017 - Current
- Picked items for online guests while assisting in-store guests by navigating store and locating items across various departments and stockrooms.
- Packaged picked items securely for in-store pickup, ensuring proper labeling and timely storage in hold locations.
- Collaborated with store leaders to locate items and process cancellations efficiently.
- Supported sales floor operations by zoning, reshop, backstock, pulls, and assisting at registers during low fulfillment queues.
- Team Trainer: Assisted in training new employees on best practices.
Softlines Team Member
Walmart
Hollywood
01.2016 - 08.2017
- Assisted customers in locating and selecting softline merchandise.
- Maintained organized displays to enhance product visibility and accessibility.
- Executed markdowns on dated or discontinued merchandise.
- Cross-trained in different departments throughout the store as needed.
- Maintained a clean, organized store environment.
- Processed transactions efficiently at the cash register for customer purchases.
Aftercare Counselor
Sheridan Hills Elementary
Hollywood
01.2013 - 10.2015
- Supervised, participated in, and administered recreational activities for children.
- Maintained accurate program documentation, including incident reports, attendance logs, and sign-in/sign-out sheets.
- Ensured physical safety and emotional well-being of students during homework sessions, free play, and snack times.
- Informed program director of children's performance and behavior to facilitate effective interventions.
Education
Associate of Arts - Criminal Justice
Broward College
Pembroke Pines, FL06-2013
High School Diploma -
Hallandale High
Hallandale06-2010
Skills
- Inventory management
- Order fulfillment
- Workplace organization
- Time management
- Problem-Solving
- Cross-Functional Communication
Certification
- Certificate of Completion for EKG Technician 2024
Accomplishments
- Employee of The Month: March 2025
Timeline
Fulfillment Expert
Target
09.2017 - Current
Softlines Team Member
Walmart
01.2016 - 08.2017
Aftercare Counselor
Sheridan Hills Elementary
01.2013 - 10.2015
Associate of Arts - Criminal Justice
Broward College
High School Diploma -
Hallandale High