Delcie Geffrard
Lima,OH
Summary
A professional recruitment expert with keen eye for identifying top talent and optimizing hiring processes, and candidate evaluations to maximize hiring success. I utilize relationship-building and strategic planning to meet organizational needs. By building strong relationships with clients and candidates. With knowledge of market trends and talent acquisition best practices to support business growth as well as to obtain a position in a progressive organization where I can contribute Knowledge, Dedication, and an open mind towards its success and also to broadened my work experiences.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Recruitment Consultant/ POC
Arrow Workforce Solution LLC
03.2024 - 12.2024
- I have built strong relationships with clients through regular communication and understanding their unique needs.
- Improved client satisfaction by consistently providing high-quality candidates for various positions.
- Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
- Coordinated volunteer recruitment efforts to support various programs within the organization. Such as Job Fairs and Outreach programs
- I have developed and implemented strategies to address the Haitian Community's concerns, resulting in increased trust and satisfaction.
- I have used social media platforms, like Whatsapp and Facebook to share information about events, resources, and success stories with a wider audience.
- I have helped the Haitian community with housing placements, transportation, job placements, finding Medical Assistance, Legal, and Governmental Assistance
Recruiter
First Diversity
06.2023 - 01.2024
- Responsible for managing the full-cycle recruitment process, from sourcing and screening candidates to onboarding and training new hires
- Having strong organizational and interpersonal skills, and a proven track record in recruiting and staff management
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
Liaison
Roki America
10.2022 - 07.2023
- Serves as an interpreter or translator between management and staff, By facilitating cross-cultural communication by converting one language into another language in either spoken or written form
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
Sterile Compounding Pharmacy Technician
Chemist and Drugist
11.2018 - 03.2021
- Creating and providing both human and animal patients with custom made medications which are not commercially available
- Measuring quantities, mixing ingredients, packaging medication, and updating records
- Effectively prioritized tasks, and organized workflow to increase efficiency as needed
- Provide excellent customer service and provided care
- Obtain knowledge to keep customers as well as pets healthy, safe, and happy
- Optimized inventory management, reducing waste and ensuring availability of necessary supplies.
- Supported pharmacy team by efficiently organizing supplies, cleaning workspaces, and assisting with daily operations as needed.
Shipment Processor
Victoria's Secret
11.2018 - 12.2020
- I was responsible for Processing merchandises to be floor ready and maintains back room and under stock to brand standards
- I replenished merchandise to brand standards to ensure product is placed on the sales floor and available for purchases.
- I helped with maintenance of back room and under stocks, including merchandise and non-merchandise, to brand standards to enable efficient replenishments
- Expedited order processing through proficient use of computerized tracking systems and barcode scanners.
- Enhanced customer satisfaction with timely and accurate shipment deliveries, demonstrating strong attention to detail.
Senior Pharmacy Technician
WALGREEN'S PHARMACY
10.2012 - 04.2020
- Expedited prescription fulfillment through proficient use of pharmacy software systems, resulting in reduced wait times for customers.
- Assisted in training and mentoring new pharmacy technicians, leading to increased team efficiency and cohesion.
- Im also responsible for performing monthly inventory counts, file paperwork, and stock inventory
- Facilitated seamless communication between patients, healthcare providers, and insurance companies to expedite prescription processing.
- Developed strong relationships with patients through empathetic listening and tailored guidance on medication usage directions or side effects prevention tips.
- Collaborated with pharmacists to resolve medication-related issues, ultimately improving patient outcomes.
- Streamlined pharmacy operations by implementing efficient inventory management processes.
- Reduced medication errors by meticulously verifying prescription information and conducting thorough drug interaction checks.
- Supported pharmacists in administering immunizations, increasing community access to vital healthcare services.
Home Health Aide
INTERIM HEALTH CARE
01.2011 - 12.2012
- Maintained records of patient care, condition, progress
- Reported problems to case manager and discuss observations
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Provided patient care while helping patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Checked patient's vital sign
Preparation Cook
MANGROVE BAY
03.2008 - 12.2012
- Maintained storage of products
- Prepared customized orders
- Enhanced meal quality by maintaining a clean and organized work environment, diligently following sanitary guidelines.
- Collaborated with team members to optimize workflow efficiency and maintain a positive work atmosphere.
- Upheld safety standards within the workplace by strictly adhering to proper knife handling techniques and other precautions during food preparation processes.
- Achieved consistent portion control across all dishes using measurement tools such as scales or measuring cups.
Dining Room Server/Hostess
Senior Lifestyle Corporation
01.2008 - 03.2008
- Greeted customers, showed them to their tables
- Told them what specials we had for the day
- (food or beverages)
- Took food and beverage orders from customers
- Serve the customers their ordered food and beverages
- Cleared the tables and reset the tables for the next customers
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
- Maintained up-to-date knowledge of menu offerings, including ingredients, preparation methods, allergens, and dietary restrictions for clear communication with guests.
- Assisted in training new servers to uphold restaurant standards for quality service and efficient operations.
Receptionist
BETTER LAWN CARE
01.2005 - 12.2007
- Welcoming visitors in person or by telephone answering or referring inquiries
- Maintain safe and clean reception area, by complying with procedures, rules, and regulations
- Directs visitors by maintaining employee and department directories, giving instructions
- Maintains continuity among work teams by documenting & communicating actions, irregularities, & continuing needs
- Contributes to team effort by accomplishing related results as needed
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Beauty Advisor
WALGREEN'S PHARMACY
01.2005 - 12.2006
- Offered product knowledge and product application examples
- Assisted customers with finding products that met their needs
- Processed payments, entering sales in register for prompt customer service.
- Gave product demonstrations
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Greeted customers
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Education
PTCB - Pharmacy Technician
Medical Career Institute Of Technology
West Palm Beach, FL03-2013
High School Diploma -
Community Vocational Training Center
03-2011
Skills
- Organized & Efficient
- New hire training
- Flexible schedule availability
- Team coordination
- Office management
- Recruitment and hiring
- Bi-Lingual(Haitian Creole)
- Relationship building and management
- Reliable work ethic
- Collaborative relationships
- Interactive communication skills
- Client relationship building
Certification
- PTCB Certification
- Pharmacy Technician Certification
- CPR Certification
- Pharmacy Technician License
Languages
Haitian Creole
Native or Bilingual
English
Native or Bilingual
Timeline
Recruitment Consultant/ POC
Arrow Workforce Solution LLC
03.2024 - 12.2024
Recruiter
First Diversity
06.2023 - 01.2024
Liaison
Roki America
10.2022 - 07.2023
Sterile Compounding Pharmacy Technician
Chemist and Drugist
11.2018 - 03.2021
Shipment Processor
Victoria's Secret
11.2018 - 12.2020
Senior Pharmacy Technician
WALGREEN'S PHARMACY
10.2012 - 04.2020
Home Health Aide
INTERIM HEALTH CARE
01.2011 - 12.2012
Preparation Cook
MANGROVE BAY
03.2008 - 12.2012
Dining Room Server/Hostess
Senior Lifestyle Corporation
01.2008 - 03.2008
Receptionist
BETTER LAWN CARE
01.2005 - 12.2007
Beauty Advisor
WALGREEN'S PHARMACY
01.2005 - 12.2006
- PTCB Certification
- Pharmacy Technician Certification
- CPR Certification
- Pharmacy Technician License
PTCB - Pharmacy Technician
Medical Career Institute Of Technology
High School Diploma -
Community Vocational Training Center