Delcired Espinal Pichardo
Rockville Centre,NY
Summary
I'm always focused on maximizing team success by providing great customer service to anyone I have encountered. Throughout my time I have developed more patience, customer service skills especially with communicating. I love constructive criticism I'm always open to learning new things. I'm a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of Administration Support Assistant position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Lead Crew Trainer
Mcdonalds
06.2024 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Assisted with translation in Spanish that i fluently speak, read, and write.
Administrative Assistant
Island Physical Therapy and Chiropractic
05.2023 - 11.2023
- Managed incoming and outgoing calls, ensuring all inquires and requests were handled in a timely and professional manner.
- Scheduled future appointments for patients to make sure they have a set appointment before leaving our office.
- I posses excellent communication, organization, multitasking and problem-solving skills.
- I thrive in fast-paced environments ,ensuring a smooth office running environment.
- Assisted doctors,coworkers, and patients with translation in Spanish that I fluently speak, read, and write.
Front Desk Receptionist
Long Island Foot Care Pc
04.2022 - 11.2022
- Greeted guests at front desk always with a smile and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated / confirmed appointments and meetings.
- Ensured a welcoming atmosphere for arriving visitors through outstanding hospitality and attentive assistance.
- Fast learner with computer software's I previously worked on a program called Practice Fusion
- Assisted doctors,coworkers, and patients with translation in Spanish that i fluently speak, read, and write
Education
No Degree - Nursing
Nassau Community College
Garden City, NY02.2021
High School Diploma -
Freeport High School
Freeport, NY09.2020
Skills
- I Fluently speak English & Spanish since i was young My customer service skills were always great but it has excelled with time Regarding cash handling I'm always sure to take copays at time of visit I'm also great working on computer programs such as (Microsoft Excel, Microsoft powerpoint, Microsoft Word also different programs I used in offices to schedule patients) I'm very organized and a punctual fast learner with technology I have always been a team player in every and any position I have worked
Timeline
Lead Crew Trainer
Mcdonalds
06.2024 - Current
Administrative Assistant
Island Physical Therapy and Chiropractic
05.2023 - 11.2023
Front Desk Receptionist
Long Island Foot Care Pc
04.2022 - 11.2022
No Degree - Nursing
Nassau Community College
High School Diploma -
Freeport High School