De'Leah Bailey
Plano
Summary
Dedicated professional with experience in loading and unloading operations. Skilled in inventory management and customer service, contributing to safety standards and operational efficiency. Eager to leverage strengths to enhance productivity in logistics.
Overview
4
4
years of professional experience
Work History
Loader and Unloader
FedEx
400 Jupiter Rd
11.2024 - 03.2026
- Operated forklifts and pallet jacks to load and unload freight efficiently.
- Sorted packages based on size, weight, and destination for accurate processing.
- Maintained cleanliness and organization of loading areas to enhance safety standards.
- Collaborated with team members to streamline unloading processes and minimize delays.
- Conducted regular inspections of equipment to ensure optimal performance and safety compliance.
- Assisted in training new employees on safety protocols and operational procedures.
- Monitored inventory levels during unloading operations to support stock management efforts.
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Documented discrepancies in shipments to facilitate timely resolutions with dispatch teams.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
Team Member
Whataburger
2541 K Ave
09.2023 - 04.2024
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and cleanliness.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall service speed.
- Assisted in training new staff on operational procedures and customer service protocols.
- Resolved customer complaints effectively, fostering positive relationships and improving store reputation.
- Participated in team meetings to discuss performance improvements and enhance team dynamics.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
Team Member
McDonald's
400 Jupiter Rd
02.2022 - 03.2023
- Maintained inventory accuracy through regular stock checks and organization of supplies.
- Executed precise order preparation according to established recipes and quality standards.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Business Communication
Collin County Community College
Plano, TX05-2028
Skills
- Loading efficiency
- Shipping and receiving
- Sorting and labeling
- Shipment processing
- Vehicle loading
- Unloading proficiency
- Order picking
- Forklift operation
- Warehouse machine operation
- Maintaining records
- Hospitality and accommodation
Timeline
Loader and Unloader
FedEx
11.2024 - 03.2026
Team Member
Whataburger
09.2023 - 04.2024
Team Member
McDonald's
02.2022 - 03.2023
Business Communication
Collin County Community College