To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Project Engineer
KAI Build
07.2022 - Current
Responsible for preparing project status reports by collecting, analyzing, and summarizing information
Maintaining project schedule by reviewing designs, specifications, and changes to plan and schedule
Performing quality control of work budget, schedule and plans and reporting regularly on project status
Assisting with forecasting
Reviewing and approving invoicing
Tracking materials and products
Submitting quotes
Scheduling inbound and outbound deliveries
Maintaining warehouse inventory
Effective communication with project manager and other staff to provide assistance and technical support
Perform Notary Public duties as needed.
Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials
Evaluated change order requests in response to out-of-scope work activities
Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines
Collaborated with other departments to facilitate successful project completion
Project Assistant
Square Up Builders
04.2021 - 07.2022
Responsible for initial set-up and routing of new contracts
Created subcontracts, purchase orders, and change orders
Processed submittals
Prepared closeout documentation
Managed Certificate of Insurance files
Administrator for Raken
Created and distributed operations manuals for field staff
Approved invoices
Created travel itinerary for project and field team
Performed Notary Public duties.
Sales Supervisor
Kohl’s
12.2020 - 03.2021
Executed workload and distributed tasks to support the customer experience
Performed as manager on duty
Identified merchandising opportunities to increase sales while improving operations.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
Established objectives to offer team members clear roadmap to help company achieve overall goals
Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
Checked store merchandise regularly for proper display and replenishment
Analyzed sales data to set quotas and assess potential areas of growth
Constructed displays and signs to promote specified products and sales promotions
Trained team members in successful strategies to meet operational and sales targets
Mentored team members to enhance professional development and accountability in workplace
Mentored sales team in applying effective sales techniques and delivering top-notch customer service
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
Project Engineer
Square Up Builders
10.2019 - 11.2020
Responsible for contract set-up and routing
Maintained Certificate of Insurance files
Processed Requests for Change
Processed Change Orders
Assisted with completing submittals
Submitted closeout documents
Created and distributed operations manuals for field staff
Performed Notary Public duties as needed.
Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials
Analyzed and interpreted data to identify trends and recommend improvements
Collaborated with other departments to facilitate successful project completion
Purchasing Assistant
Foundation Building Materials LLC
07.2017 - 10.2019
Managed sales orders for established customers as well as walk-in customers
Prepared submittals, bid proposals and quotations
Scheduled inbound/outbound deliveries and warehouse transfers
Assisted Accounts Receivable department in payment collection and recording customer payments
Responsible for development and maintenance of the pricing matrix for five branch locations
Stocked, organized, and maintained showroom to maximize sales and maintain inventory
Balanced cash drawer daily
Notary Public
Ensured customer invoice accuracy daily
Assisted outside sales staff and colleagues as needed., Monitored inventory stock levels to identify purchasing needs
Researched potential vendors
Tracked orders and ensured timely delivery
Conducted market research to identify pricing trends
Evaluated and negotiated pricing.
Accounts Payable Specialist
Ceiling & Wall Supply
03.2016 - 07.2017
Responsible for vendor payments
Ensured company savings by monitoring discount opportunities
Prepared checks
Resolved payment discrepancies
Processed monthly expense reports and payroll advances
Maintained accounting ledgers
Stored office and client records on secured server to prevent data losses, conducting regular backups
Maintained good working relationships with vendors and resolved disputes
Updated accounting ledgers and journals to balance statements and maintain consistent records
Reached out to vendors and customers to verify information and follow up on client issues
Studied past records to detect duplicate statements and fraud, avoiding penalties for non-compliance
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable
Store Manager
Payless ShoeSource Inc.
07.2015 - 03.2016
Responsible for Store Operations
Responsible for overall Store Profitability
Developed an effective operational team
Managed overall maintenance.
Mitigated business risks by working closely with staff members and assessing performance
Supervised creation of exciting merchandise displays to catch attention of store customers
Approved regular payroll submissions for employees
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
Supervised guests at front counter, answering questions regarding products
Trained new employees on proper protocols and customer service standards
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements
Operations Manager
TJX Companies, TJ Maxx
10.2011 - 07.2015
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
Led hiring, onboarding and training of new hires to fulfill business requirements
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
Monitored daily cash discrepancies, inventory shrinkage and drive-off
Mitigated business risks by working closely with staff members and assessing performance
Developed and implemented strategies to maximize customer satisfaction
Reported issues to higher management with great detail
Supervised operations staff and kept employees compliant with company policies and procedures
Trained new employees on proper protocols and customer service standards
Interacted well with customers to build connections and nurture relationships
Scheduled employees for shifts, taking into account customer traffic and employee strengths
Developed and maintained relationships with external vendors and suppliers
Merchandising Assistant Store Manager
10.2011 - 04.2012
Developed innovative and creative merchandise displays to drive point-of-sale purchases
Monitored inventory levels and avoided shortages with timely replenishment of stock
Conducted weekly walk-throughs with store manager to discuss interior visual displays and store window presentation
Assessed areas of service concern and developed improvement plans
Education
Master of Science - Business Administration
Fontbonne University
St Louis, MO
12.2008
Bachelor of Science - Business Administration
Fontbonne University
St Louis, MO
05.2005
Skills
Request for Proposals RFPS
Test Case Scenarios
Document Management
Change Orders
Site Visits
Editing Documents
Social Perceptiveness
Verbal and Written Communication
Subcontractor Coordination
Active Learning
Safety-Minded
Submittal Preparation
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Proficiency with computer applications including Computer Ease, SX, Microsoft Office suite, BlueBeam, Adobe Pro, Procore, Raken and SharePoint.
Notary Public
Notary Public - St. Louis County, Missouri. Certification valid through August 2025.
Senior Manager (Sales & Marketing ) at Kai international ltd (Sister Concern of Kai Bangladesh Aluminium Ltd)Senior Manager (Sales & Marketing ) at Kai international ltd (Sister Concern of Kai Bangladesh Aluminium Ltd)