Summary
Overview
Work History
Education
Skills
Accomplishments
Notary Public
Timeline
Generic

DELENA WILLIAMS

Project Engineer
OVERLAND,MO

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Project Engineer

KAI Build
07.2022 - Current
  • Responsible for preparing project status reports by collecting, analyzing, and summarizing information
  • Maintaining project schedule by reviewing designs, specifications, and changes to plan and schedule
  • Performing quality control of work budget, schedule and plans and reporting regularly on project status
  • Assisting with forecasting
  • Reviewing and approving invoicing
  • Tracking materials and products
  • Submitting quotes
  • Scheduling inbound and outbound deliveries
  • Maintaining warehouse inventory
  • Effective communication with project manager and other staff to provide assistance and technical support
  • Perform Notary Public duties as needed.
  • Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials
  • Evaluated change order requests in response to out-of-scope work activities
  • Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines
  • Collaborated with other departments to facilitate successful project completion

Project Assistant

Square Up Builders
04.2021 - 07.2022
  • Responsible for initial set-up and routing of new contracts
  • Created subcontracts, purchase orders, and change orders
  • Processed submittals
  • Prepared closeout documentation
  • Managed Certificate of Insurance files
  • Administrator for Raken
  • Created and distributed operations manuals for field staff
  • Approved invoices
  • Created travel itinerary for project and field team
  • Performed Notary Public duties.

Sales Supervisor

Kohl’s
12.2020 - 03.2021
  • Executed workload and distributed tasks to support the customer experience
  • Performed as manager on duty
  • Identified merchandising opportunities to increase sales while improving operations.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Established objectives to offer team members clear roadmap to help company achieve overall goals
  • Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
  • Checked store merchandise regularly for proper display and replenishment
  • Analyzed sales data to set quotas and assess potential areas of growth
  • Constructed displays and signs to promote specified products and sales promotions
  • Trained team members in successful strategies to meet operational and sales targets
  • Mentored team members to enhance professional development and accountability in workplace
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences

Project Engineer

Square Up Builders
10.2019 - 11.2020
  • Responsible for contract set-up and routing
  • Maintained Certificate of Insurance files
  • Processed Requests for Change
  • Processed Change Orders
  • Assisted with completing submittals
  • Submitted closeout documents
  • Created and distributed operations manuals for field staff
  • Performed Notary Public duties as needed.
  • Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials
  • Analyzed and interpreted data to identify trends and recommend improvements
  • Collaborated with other departments to facilitate successful project completion

Purchasing Assistant

Foundation Building Materials LLC
07.2017 - 10.2019
  • Managed sales orders for established customers as well as walk-in customers
  • Prepared submittals, bid proposals and quotations
  • Scheduled inbound/outbound deliveries and warehouse transfers
  • Assisted Accounts Receivable department in payment collection and recording customer payments
  • Responsible for development and maintenance of the pricing matrix for five branch locations
  • Stocked, organized, and maintained showroom to maximize sales and maintain inventory
  • Balanced cash drawer daily
  • Notary Public
  • Ensured customer invoice accuracy daily
  • Assisted outside sales staff and colleagues as needed., Monitored inventory stock levels to identify purchasing needs
  • Researched potential vendors
  • Tracked orders and ensured timely delivery
  • Conducted market research to identify pricing trends
  • Evaluated and negotiated pricing.

Accounts Payable Specialist

Ceiling & Wall Supply
03.2016 - 07.2017
  • Responsible for vendor payments
  • Ensured company savings by monitoring discount opportunities
  • Prepared checks
  • Resolved payment discrepancies
  • Processed monthly expense reports and payroll advances
  • Maintained accounting ledgers
  • Stored office and client records on secured server to prevent data losses, conducting regular backups
  • Maintained good working relationships with vendors and resolved disputes
  • Updated accounting ledgers and journals to balance statements and maintain consistent records
  • Reached out to vendors and customers to verify information and follow up on client issues
  • Studied past records to detect duplicate statements and fraud, avoiding penalties for non-compliance
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable

Store Manager

Payless ShoeSource Inc.
07.2015 - 03.2016
  • Responsible for Store Operations
  • Responsible for overall Store Profitability
  • Developed an effective operational team
  • Managed overall maintenance.
  • Mitigated business risks by working closely with staff members and assessing performance
  • Supervised creation of exciting merchandise displays to catch attention of store customers
  • Approved regular payroll submissions for employees
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
  • Supervised guests at front counter, answering questions regarding products
  • Trained new employees on proper protocols and customer service standards
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements

Operations Manager

TJX Companies, TJ Maxx
10.2011 - 07.2015
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
  • Led hiring, onboarding and training of new hires to fulfill business requirements
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off
  • Mitigated business risks by working closely with staff members and assessing performance
  • Developed and implemented strategies to maximize customer satisfaction
  • Reported issues to higher management with great detail
  • Supervised operations staff and kept employees compliant with company policies and procedures
  • Trained new employees on proper protocols and customer service standards
  • Interacted well with customers to build connections and nurture relationships
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths
  • Developed and maintained relationships with external vendors and suppliers

Merchandising Assistant Store Manager

10.2011 - 04.2012
  • Developed innovative and creative merchandise displays to drive point-of-sale purchases
  • Monitored inventory levels and avoided shortages with timely replenishment of stock
  • Conducted weekly walk-throughs with store manager to discuss interior visual displays and store window presentation
  • Assessed areas of service concern and developed improvement plans

Education

Master of Science - Business Administration

Fontbonne University
St Louis, MO
12.2008

Bachelor of Science - Business Administration

Fontbonne University
St Louis, MO
05.2005

Skills

  • Request for Proposals RFPS
  • Test Case Scenarios
  • Document Management
  • Change Orders
  • Site Visits
  • Editing Documents
  • Social Perceptiveness
  • Verbal and Written Communication
  • Subcontractor Coordination
  • Active Learning
  • Safety-Minded
  • Submittal Preparation

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Proficiency with computer applications including Computer Ease, SX, Microsoft Office suite, BlueBeam, Adobe Pro, Procore, Raken and SharePoint.

Notary Public

Notary Public - St. Louis County, Missouri.  Certification valid through August 2025.

Timeline

Project Engineer

KAI Build
07.2022 - Current

Project Assistant

Square Up Builders
04.2021 - 07.2022

Sales Supervisor

Kohl’s
12.2020 - 03.2021

Project Engineer

Square Up Builders
10.2019 - 11.2020

Purchasing Assistant

Foundation Building Materials LLC
07.2017 - 10.2019

Accounts Payable Specialist

Ceiling & Wall Supply
03.2016 - 07.2017

Store Manager

Payless ShoeSource Inc.
07.2015 - 03.2016

Operations Manager

TJX Companies, TJ Maxx
10.2011 - 07.2015

Merchandising Assistant Store Manager

10.2011 - 04.2012

Master of Science - Business Administration

Fontbonne University

Bachelor of Science - Business Administration

Fontbonne University
DELENA WILLIAMSProject Engineer