Proven Registered Nurse with a solid background at KPJ Sabah Specialist Hospital, adept in delivering compassionate care and achieving patient satisfaction. Skilled in patient assessments and HIPAA compliance, with a strong commitment to improving patient outcomes. Demonstrated ability to lead and mentor new staff, enhancing team efficiency and patient care quality. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Registered Nurse (Malaysia)
KPJ Sabah Specialist Hospital
Kota Kinabalu, Sabah, Malaysia
01.2010 - 02.2023
I worked in Med-Surg Ward since January 2010 - October 2015, but I was floated to the ICU for 3 months in 2011.
Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Streamlined medication administration processes for increased safety and accuracy during busy shifts.
Managed patients recovering from medical or surgical procedures.
Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, care assistants, technicians, and unit clerks.
Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Educated family members and caregivers on patient care instructions.
Evaluated patient histories, complaints, and current symptoms.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Followed all personal and health data procedures to effectively comply with Malaysian Healthcare laws and prevent information breaches.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Performed triage on incoming patients and determined severity of injuries and illnesses (I was in the Accidents & Emergency Dept. November 2015 - April 2017).
Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability (I was in the Dialysis Unit May 2017 - April 2018).
Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Had done a 6 Months Post Basic in Oncology Nursing Course (May 2018 - November 2018), and worked as an Oncology specialized nurse from then on until February 2023.
Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms throughout my nursing career.
Implemented care plans for patient treatment after assessing physician medical regimens.
Recorded details regarding therapies to keep patient charts updated.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Monitored patient reactions after administering medications and IV therapies throughout my nursing career.
Education
Certification - Nursing Assistance
Providence Vocational School
Daly City, CA
06.2024
Post Basic in Oncology Nursing - Oncology Nursing
Ramsay Sime Darby Healthcare College
Setia Alam, Selangor, Malaysia
11.2018
Diploma in Nursing (Malaysia) - Nursing
MAHSA University College
Damansara, Selangor, Malaysia
11.2009
High School Diploma -
Sekolah Menengah St. John
Tuaran, Sabah, Malaysia
12.2004
Skills
HIPAA Compliance
Reliable team player
Bathing & dressing Assistance
Compassionate & bedside manner
Medical terminology knowledge
Basic Life Support (certified by AHA)
Tube feedings and medications familiarity
Patient Assessments
Specimen Collection
Colostomy Care
Ambulation Assistance
Urinary Catheter Care
Vital signs monitoring & Recording
Safety Precautions
Mobility & feeding Assistance
Transfer Techniques
Patient Lifting
Positioning Patients
Electronic Charting
Activities of Daily Living ADL Support
Certification
Diploma in Nursing (Malaysia)
Post Basic in Oncology Nursing (Malaysia)
CNA - Certified Nurse Assistant with Excellence Award