Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deleny Victoria Jasso

Millville

Summary

Highly motivated and customer-centric individual with a Bachelor's degree in Arts from Utah State University and proven experience in customer service, sales, and team leadership. Possessing strong communication and problem-solving skills, I am adept at providing exceptional service, resolving customer issues, and contributing to a positive and productive work environment. Bilingual (English/Spanish) and proficient in various computer applications.

Overview

5
5
years of professional experience

Work History

Waitress

El Toro Viejo
02.2024 - Current
  • Provided excellent customer service by taking orders, answering questions, and ensuring timely delivery of food and beverages.
  • Maintained a clean and organized dining area to enhance the customer experience.
  • Effectively handled customer concerns and resolved issues to ensure satisfaction.

String Cheese Specialist

Schreiber Foods
02.2023 - 03.2024
  • Prepared and packaged cheese products for sales and distribution, adhering to quality and safety standards.
  • Maintained a clean and efficient workspace to optimize production.
  • Contributed to team goals by meeting production targets and deadlines.

Patient Coordinator

Bear Lake Community Health Center
11.2022 - 01.2023
  • Scheduled and managed patient appointments, optimizing clinic efficiency.
  • Made outbound calls to confirm appointments and provide relevant information to patients.
  • Maintained accurate patient records and ensured confidentiality.

Customer Service Rep - Supervisor

IFIT
01.2020 - 12.2022
  • Supervised and mentored a team of customer service representatives, providing guidance and support.
  • Assisted customers with technical issues, scheduling technicians, and resolving software problems.
  • Ensured adherence to company policies and procedures while fostering a positive work environment.
  • Made outbound calls to schedule appointments and follow up with customers.

Education

No Degree - Real Estate

Bridgerland Technical College
Logan, Utah
12-2024

Bachelor of Arts - Sociology

Utah State University
Logan, Utah
05-2024

High School Diploma -

Ridgeline High School
Millville, UT
05-2020

Skills

  • Bilingual: English (Native), Spanish (Fluent Native)
  • Customer Service: Active listening, conflict resolution, customer relationship management
  • Communication: Verbal, written, interpersonal
  • Technical: Computer proficiency, software troubleshooting (iFIT experience)
  • Organizational: Time management, prioritization, multitasking
  • Teamwork: Collaboration, leadership, mentorship

Timeline

Waitress

El Toro Viejo
02.2024 - Current

String Cheese Specialist

Schreiber Foods
02.2023 - 03.2024

Patient Coordinator

Bear Lake Community Health Center
11.2022 - 01.2023

Customer Service Rep - Supervisor

IFIT
01.2020 - 12.2022

No Degree - Real Estate

Bridgerland Technical College

Bachelor of Arts - Sociology

Utah State University

High School Diploma -

Ridgeline High School
Deleny Victoria Jasso