Deleshia Wilkerson
River Grove,IL
Summary
Efficient certified sterile processing technician and customer service specialist. Skilled in assembling, testing and inspecting medical equipment. Strong knowledge of inventory management and regulatory compliance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Sterile Processing Technician
Northwest Community Hospital
08.2022 - Current
- Collaborated with the surgical team, providing timely delivery of sterile equipment during surgeries.
- Played a crucial role in maintaining Joint Commission accreditation through adherence to best practices in sterile processing operations.
- Assisted in reducing surgical delays, swiftly addressing any issues related to missing or damaged instruments.
- Achieved consistent quality outcomes, closely following manufacturer guidelines for reprocessing reusable medical devices.
Server
Land & Lake Rosemont
04.2023 - 05.2024
- Serving food and beverages
- Enhance guest experience by being knowledgeable of the menu and beverage list
- Provide excellent services to multiple tables by being both effective and efficient.
Guest Service Host / Server
Ivy Boutique Hotel
06.2021 - 05.2022
- Welcomed each new arrival pleasantly and confirmed reservations and identification
- Collected room deposits, fees and payments
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests
- Served food and beverages at rooftop lounge
- Managed VIP guests in a professional manner.
Social Service Aide
Austin Oasis
03.2018 - 03.2021
- Assessed all new residents upon admission and complete care plan
- Documented all behaviors and significant events in residents life
- Communicated with family or guardian to determine residents care plans
- Coordinated discharge planning.
Education
Certification - Sterile Processing
Triton College
05.2024
High School Diploma -
Oak Park River Forest High School
Oak Park, IL08.2013
Skills
- Workflow Efficiency
- Inventory Management
- Decontamination Procedures
- Sterile Techniques
- Call Control
- Microsoft Office
- Payment Handling
- Appointment Scheduling
- Customer Data Confidentiality
- Document and Records Management
- Instrument Tracking Systems
- Decontamination procedures
Certification
- Medical Terminology
- CPR Certified
Personal Information
Title: Certified sterile processing technician / Customer service specialist
Timeline
Server
Land & Lake Rosemont
04.2023 - 05.2024
Certified Sterile Processing Technician
Northwest Community Hospital
08.2022 - Current
Guest Service Host / Server
Ivy Boutique Hotel
06.2021 - 05.2022
Social Service Aide
Austin Oasis
03.2018 - 03.2021
Certification - Sterile Processing
Triton College
High School Diploma -
Oak Park River Forest High School
- Medical Terminology
- CPR Certified
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