DELETHA TAYLOR
atlanta,GA
Summary
Accomplished Security Officer and Customer Service Representative with a proven track record in patrol operations and exceptional communication skills, demonstrated through effective crime prevention and building strong customer relationships at Marksman Security and AT&T First Net. Skilled in workplace safety and customer service, ensuring a secure and welcoming environment for all. Disciplined security professional experienced in enforcing safety protocols, protecting property and monitoring suspicious activity. Possesses excellent communication and customer service skills. Dedicated to providing safe and secure environments for clients and employees. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
9
9
years of professional experience
Work History
Security Supervisor at A Data Center
Securtias
Lithia Springs, GA
09.2024 - Current
- Supervised security operations, ensuring adherence to protocols and safety guidelines.
- Developed and implemented training programs for security personnel, enhancing team effectiveness.
- Conducted risk assessments and security audits to identify vulnerabilities and improve safety measures.
- Coordinated incident response efforts, collaborating with law enforcement and emergency services as needed.
- Monitored surveillance systems, analyzing footage to detect suspicious activities and prevent breaches.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
Security Officer
Allied Universal
Atlanta, Georgia
03.2023 - Current
- Patrolled premises regularly to maintain order and establish security presence.
- Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner.
- Enforced safety regulations, policies and procedures to ensure a safe environment.
- Performed routine checks of doors, windows, and gates for security breaches.
- Patrolled assigned areas on foot or in a vehicle to monitor safety and security of personnel and property.
- Observed, reported and documented suspicious activities to management.
- Prepared detailed reports of security incidents and investigations.
- Maintained daily logs of all activity occurring on the premises.
- Enforced safety and security regulations to protect property and personnel.
- Responded quickly to emergency situations using sound judgment to resolve issues promptly.
Customer Service Representative
AT&T First Net
Atlanta, Georgia
01.2021 - 04.2022
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Developed strong customer relationships and loyalty through effective communication.
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
- Addressed customers courteously using suitable methods and problem-solving skills.
- Assisted with training and mentoring new team members.
Security Officer
Marksman Security
Atlanta, Georgia
02.2018 - 03.2020
- Patrolled premises regularly to maintain order and establish security presence.
- Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner.
- Enforced safety regulations, policies and procedures to ensure a safe environment.
- Performed routine checks of doors, windows, and gates for security breaches.
- Observed, reported and documented suspicious activities to management.
- Maintained daily logs of all activity occurring on the premises.
- Enforced safety and security regulations to protect property and personnel.
- Performed routine checks of fire alarms, door locks, lighting systems and surveillance equipment for proper functioning.
Warehouse Worker
Future Forward
Atlanta, Georgia
02.2017 - 03.2019
- Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping.
- Operated manual pallet jack to move products throughout warehouse.
- Packed orders in accordance with customer specifications.
- Sorted and placed materials or items on racks and shelves according to organizational standards.
- Assisted other departments when needed to complete tasks in a timely fashion.
- Assisted with stocking shelves and organizing warehouse.
- Maintained facility equipment and materials in neat, clean, and orderly fashion.
Education
Doctor of Dental Surgery (D.D.S.) - undefined
UEI
Morrow03-2025
Skills
- Personal security
- Patrol operations
- Time Management
- Background Checks
- Visitor screening
- Work ethic
- Crime Prevention
- Security operations experience
- Patrol techniques
- Workplace Safety
- Customer Service
Timeline
Security Supervisor at A Data Center
Securtias
09.2024 - Current
Security Officer
Allied Universal
03.2023 - Current
Customer Service Representative
AT&T First Net
01.2021 - 04.2022
Security Officer
Marksman Security
02.2018 - 03.2020
Warehouse Worker
Future Forward
02.2017 - 03.2019
Doctor of Dental Surgery (D.D.S.) - undefined
UEI
Address 2929 landrum drive atlanta ga 30311
2929 landrum drive atlanta ga 30311