Deletha "Dedee" Bailey

I start my morning at 7:40 am by opening up the unit, greeting my employer, unlocking the doors, and starting up the phone lines for incoming calls. I then up load my census report, and that's just to tell the team who is working, how many patients, and how many admissions we can take in for the day. I answer all calls and transfer them over to the correct teams or person. I am the scheduler, so I work on that throughout my day. I help transfer patients into the unit set up transportation for them to go home. Upload any and all information into their charts. Make door tags and arm bands. I am also a Certified Nursing Assistant. I will work on the floor as needed. Patient and family care always come first. I have also worked in the Environmental Service department. I am very flexible and a team player.

• Streamlined unit operations by maintaining an organized filing system for easy access to patient information.
• Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
• Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
• Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
• Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
• Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
• Expedited patient admissions process by gathering essential data from patients upon arrival and accurately entering it into electronic health records systems.
• Facilitated smooth discharge processes for patients, providing necessary documentation and instructions for follow-up care as directed by physicians or nurses.
• Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
• Consistently met deadlines for completing administrative tasks while managing competing priorities during high-pressure situations on the unit floor.
• Boosted staff morale through clear communication, professionalism, and collaboration in daily activities across various roles within hospital settings.
• Upheld a high standard of patient service by addressing concerns and resolving issues in a timely, empathetic manner.
• Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
• Evaluated and implemented changes to unit procedures based on feedback from staff, improving efficiency without compromising patient care quality.
• Demonstrated flexibility in adjusting work hours to meet fluctuating demands of the unit, ensuring coverage during both peak times and staff shortages.
• Managed incoming calls and directed to appropriate department.
• Maintained patient confidentiality in line with HIPAA regulations.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Organized paperwork such as charts and reports for office and patient needs.
• Supported office staff and operational requirements with administrative tasks.
• Maintained current and accurate medical records for patients.
• Provided information for patient admissions and discharges to foster timely processing.
• Executed administrative duties to facilitate unit tasks and meet team goals.
• Enhanced office productivity by handling high volume of callers per day.
• Performed various administrative tasks by filing, copying and faxing documents.
• Placed new supply orders, managed inventory and restocked clerical spaces.
• Organized and maintained patient chart filing system to promote quick data finding for staff.
• Assisted with medical coding and billing tasks.
• Processed medical insurance claims and payments.

• Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
• Built rapport with patients and families, providing emotional support during difficult times.
• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
• Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
• Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
• Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
• Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
• Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
• Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
• Assisted nurses with wound care procedures ensuring proper healing processes took place.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Helped clean and prepare patient consultation rooms to maintain hygiene standards
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Oversaw and maintained patients' rooms, group living areas, and nurse stations.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Helped clean and prepare patient consultation rooms to maintain hygiene standards
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Supported needs of [Number]+ residents under long-term care.
• Delivered high-quality care to [Type] patients in hospital facility.