Delexa Lora
Shirley,NY
Summary
Proven track record in customer service and teamwork, demonstrated at Wendy's and Kohl's. Excelled in fast-paced environments, enhancing customer satisfaction and streamlining operations. Skilled in problem-solving and leadership, significantly improving team efficiency. Competent Employee ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with a drive to reach organizational goals.
Overview
2
2
years of professional experience
Work History
Crew Member
Wendys
05.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Retail Sales Associate
Kohls
02.2023 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
Queens Metropolitan High School
Rego Park, NY07.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Interactive communication skills
- Leadership Qualities
Timeline
Retail Sales Associate
Kohls
02.2023 - 09.2023
Crew Member
Wendys
05.2022 - Current
High School Diploma -
Queens Metropolitan High School