DeLexus Williamson
Houston,US
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Director/Teacher
Shine Academy
10.2022 - 04.2025
- Supervised day-to-day functions of a licensed childcare center with a capacity of 119 children spanning 6 weeks to 12 years.
- Maintained compliance with state health and human services regulations.
- Collaborated with quality improvement initiatives such as Texas Rising Star and Texas School Ready.
- Aligned curriculum with developmental benchmarks for young learners.
- Demonstrated strong knowledge of local and state licensing requirements.
- Enhanced stakeholder engagement through clear communication with parents and community members.
- Demonstrated expertise in managing budgets, billing, and payroll for childcare centers.
- Implemented measures to uphold hygiene standards and ensure workplace safety.
- Demonstrated expertise in recordkeeping, scheduling, and policy development.
- Demonstrated proficiency in Procare and Microsoft Office Suite.
- Skilled in addressing and resolving staff, parent, and operational challenges calmly and effectively.
- Supervised staff performance, implementing evaluations to enhance efficiency.
Operations Manager
Nordstrom
04.2014 - 01.2023
- Provided outstanding service tailored to Nordstrom's luxury retail clientele.
- Motivates team members to meet individual targets.
- Manages daily operations in a fast-paced, client-focused environment.
- Utilized comprehensive understanding of fashion industry dynamics to support strategic sales initiatives.
- Fostered long-term customer loyalty through strategic relationship-building initiatives.
- Coordinates floor sets effectively.
- Maintains inventory accuracy, handles product transfers, and supports markdown procedures.
- Executed BOPUS, curbside, and mobile order fulfillment with proficiency.
- Leveraged Nordstrom systems to enhance tracking of sales, scheduling, and performance metrics.
- Managed and guided teams across sales, operations, and fulfillment, overseeing more than 100 staff members.
- Adaptable team leader with experience in various Nordstrom locations.
- Contributed to the seamless execution of new store opening strategies.
- Minimized loss by proactively conducting audits, enforcing policies, and providing comprehensive training.
- Enhanced customer loyalty by providing tailored service and effective team coaching.
Teacher
Kompay Kids
11.2012 - 04.2014
- Created structured and nurturing classroom environments.
- Demonstrate comprehensive understanding of child development stages from infancy through preschool.
- Designed and implemented age-appropriate, play-based learning activities.
- Monitored progress and compiled comprehensive records for developmental assessment.
Teacher
New Addition Child Care & Learning Center
04.2010 - 12.2011
- Collaborated seamlessly with co-teachers, assistants, and administrative staff to provide unified care and education.
- Demonstrated expertise in hygiene practices, emergency protocols, and licensing standards.
- Demonstrated strong written and verbal communication with children, parents, and colleagues.
- Demonstrated expertise in implementing positive discipline techniques.
Education
BBA - Business Communication and Corporate Education
Principles of Management
Principles of Marketing
Business Communication
Associate's Degree - Communications
05.2015
Skills
- Operational budgeting
- Organizational leadership
- Critical thinking
- Strategic planning
- Financial planning
- Business analytics
- Personnel development
- Administrative functions
- Compliance procedures
- Fostering positive environment
- Professional ethics
- Cultural sensitivity
- Marketing and communications
- Performance evaluation
- Analytical thinking
Certification
- CPR Certification
- First Aid Certification
- Food Handler Certification
- Texas Director Credential, Jul 2025
- Drivers License
Languages
English (Native)
Timeline
Assistant Director/Teacher - Shine Academy
10.2022 - 04.2025
Operations Manager - Nordstrom
04.2014 - 01.2023
Teacher - Kompay Kids
11.2012 - 04.2014
Teacher - New Addition Child Care & Learning Center
04.2010 - 12.2011
Houston Community College - Associate's Degree, Communications
Stephen F Austin State University - BBA, Business Communication and Corporate Education
Similar Profiles
April BelingApril Beling
Childcare Lead Teacher at Sun Shine AcademyChildcare Lead Teacher at Sun Shine Academy
Saimanikandan RSaimanikandan R
SEO Analyst - Digital Marketing at We Shine AcademySEO Analyst - Digital Marketing at We Shine Academy
Zakir InayatZakir Inayat
Daycare Teacher and Supervisor at Kinder Shine AcademyDaycare Teacher and Supervisor at Kinder Shine Academy
Emily CrawfordEmily Crawford
Security Shift Supervisor at Allied Universal, Houston Hobby AirportSecurity Shift Supervisor at Allied Universal, Houston Hobby Airport
Jada LoveJada Love
Server at Pappadeaux's Seafood KitchenServer at Pappadeaux's Seafood Kitchen