Summary
Overview
Work History
Education
Skills
Timeline
Generic

Delfina Garcia

Patient Supervisor
Rochester,MN

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Experienced CNA knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support. Dedicated Patient Supervisor professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the Team. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic Patient Supervisor eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Patient come first and training in as a Patient Ambassador. Motivated to learn, grow and excel in Morrison at SMH. I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet our team goals here at Mayo Clinic.

Overview

15
15
years of professional experience

Work History

Patient Supervisor

Saint Marys Hospital
Rochester, MN
12.2018 - Current

Work in NT Kitchen Supervise all Associates, making sure everyone is working safe and working in their particular area. I help do Shadow Reports making sure every Associates is well trained and performing accordingly, if not; I retrain them and log all info in their Personal file.

I also help print out the Talley Reports for POD as well as the Diet Risk paper work.

I can work in Line1, or LIne 2 or wherever needed for the day. I am open to any shift either 1st 2nd or a split shift as well. I enjoy working over time! I really enjoy my job and I love working with my Associates, I have grown to love and care about my Patients as well. Therefore

Inspecting each tray making sure it looks presentable,making sure nothing is missing, and up to temperature, as well as getting the tray to the Patient in a timely manner is extremely vital.

If any issues go down technically, I try and find out what happened and try to correct all issues.

As well as with other Issues and concerns with all our Associates.

Help with Scheduling, adding Associates to my staff, as well as help with any closing duties.

If help is needed due to short staff I place myself and work in either lines 1,2 or in the POD.

I have also worked in DELI area and as a POD Transporter, as well as in the dish room. If soiled trays need to be picked up ,I go and help them out as well.

I was also trained in Floor Stock, I learned all the areas / Units in SMH I did all their floor stock for GE, NT, NT Family Rooms, MB D/E, MB B/G, MB 1-555, Domitila, Francis, Alfred and Joseph.


Quality Technician

McNeilus Truck And Manufacturing
Dodge Center, MN
03.2007 - 03.2018

I was a Quality Inspector/ Technician for Touch Up/ Paint Shop, the later on was trained to Inspect all 9 different models of the Refused Trucks we Manufactured from scratch. I made sure each truck had all parts welded according to their blue print. If it was not I would not pass a truck until defects were fixed.

I also inspected all the welds on the boxes to be free and clear of pinholes, missing welds or bad welds, etc.

Once passed I would submit all paper work to Supervisors and Managers to send truck to have it painted accordingly.

I inspected 8-10 trucks in Manufacturing, and 15-20 in Paint shop/ touch up.


Education

Certified Nurse Assistant - CNA

Riverland Community College
Austin, MN
06.2009

Skills

  • Adaptable and Flexible
  • Excellent Written and Verbal Communication
  • Available Nights, Weekends and Holidays
  • Merchandising and Display
  • Suggestive Selling
  • Computer Proficiency and Microsoft Office
  • Safety and Cleanliness Standards
  • Merchandise Receiving and Handling
  • Cash Register Operations
  • Customer Experience
  • Locating Merchandise
  • Company Standards
  • POS Inventory System Operation
  • Building Customer Loyalty
  • Effective Customer Communication
  • Merchandise Display
  • Customer Support
  • Cash Handling
  • POS Transactions
  • Building Customer Relationships and Loyalty
  • Maintaining Clean Work Areas
  • Strong Communication and Interpersonal Skills
  • Ability to Lift 40 Pounds
  • Special Assignments
  • Security Standards
  • Exceeding Customer Expectations
  • Store Layouts
  • Information Updates
  • Office Meetings
  • Delivery Schedules
  • Supply Stocking
  • Communications Strategies
  • Payment Method
  • Operating Procedures
  • Special Requests
  • Hygiene Standards
  • Client Satisfaction
  • Product and Service Information
  • Daily Reports
  • Credit Card Applications
  • Corrective Actions
  • Team Management
  • Complex Transactions
  • Inventory Counts
  • Closing Procedures
  • Professional Relationships
  • Team Goals
  • Item Scanning
  • Continuous Improvement Projects
  • Food and Beverage Experience
  • Purchase Packaging
  • Strategic Planning
  • Retail Merchandising
  • Register Opening and Closing
  • Customer Inquiries
  • Engaging with Diverse Customers
  • Item Ticketing and Pricing
  • Energy and Physical Stamina
  • Store Policies and Procedures
  • Creative Solutions
  • Operational Efficiency
  • Clerical Support

Timeline

Patient Supervisor

Saint Marys Hospital
12.2018 - Current

Quality Technician

McNeilus Truck And Manufacturing
03.2007 - 03.2018

Certified Nurse Assistant - CNA

Riverland Community College

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Delfina GarciaPatient Supervisor