Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

delfina Montalvan

West Plam Beach

Summary

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

6
6
years of professional experience

Work History

File Clerk\

Daphne Gillyard
07.2022 - 01.2024
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Identified and corrected inconsistencies in filing systems for increased accuracy.
  • Examined, categorized, and sorted incoming documents.
  • Created, implemented and monitored filing systems for easy retrieval of records.
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Located and retrieved requested documents in accordance with established policies.
  • Enhanced productivity by processing incoming mail and filing documents promptly, allowing for easy access when needed.
  • Collaborated closely with team members to address any discrepancies or issues within the filing system, resolving them quickly and efficiently.
  • Maintained log books and spreadsheets documenting file data and storage receipts.

Assistant Manager

Eddie Dalton
01.2020 - 07.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Manager

Mcdonalds
08.2017 - 05.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.

Education

High School Diploma -

Inlet Grove Community High
Rivera Beach
05-2019

Skills

  • Organizational skills
  • Time management
  • Filing management
  • Customer service
  • Data entry proficiency
  • Accuracy and precision
  • Meticulous attention to detail
  • Deadline management
  • File retrieval
  • Document scanning
  • Friendly, positive attitude
  • Meeting facilitation
  • Performance coaching

Languages

Spanish
Native or Bilingual

Timeline

File Clerk\

Daphne Gillyard
07.2022 - 01.2024

Assistant Manager

Eddie Dalton
01.2020 - 07.2022

Manager

Mcdonalds
08.2017 - 05.2019

High School Diploma -

Inlet Grove Community High

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delfina Montalvan