Delfina Salas
San Antonio,TX
Summary
Goal-oriented business development and project leader with expertise in managing the full project development lifecycle, networking and generating revenue. In-depth technical knowledge, conceptual understanding and compliance experience. Strong communicator, planner and analytical thinker. Certified with Lean Six Sigma Green Belt, with the intention to prove Master Black Belt under the right individual to teach me all they know to become one of the best. Currently enrolled in obtaining my Project Management Professional Certification.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director of Project Development
Luminary Ministries
06.2024 - Current
- Advocate for funding
- Submitting project deliverables
- Defined project scopes, cost estimates and schedules.
- Setting or adjusting project schedules to adhere to deadlines
- Study and understand the history, structure, objectives, programs and financial needs of the organization.
- Research grant opportunities from government and non-government agencies.
- Draft grant proposals and supporting documents based on the funding requirements of the organization.
- Submit proposals to grant coordinators for approval.
Client Retention Specialist
Charter Communications, Spectrum
06.2023 - 06.2024
- Engaged with customers to determine needs and present appropriate resolutions.
- Created comprehensive reports on account performance, providing valuable insights for future business growth opportunities.
- Identified potential client issues and swiftly addressed them, resulting in improved retention rates.
- Generated detailed case studies showcasing successful client engagements as part of an ongoing effort to highlight the value of our services.
- Collaborated with cross-functional teams to develop strategies for improving product offerings and customer experience.
Special Projects Business Recruiter
C2 Global
03.2020 - 06.2023
- Efficiently managed multiple concurrent projects while maintaining a strong focus on quality control throughout every stage of production.
- Managed project timelines and budgets effectively, ensuring all resources were allocated efficiently for successful outcomes.
- Responsible for the $200 Million Ready to Work Initiative as SPR
- Negotiate, analyze, and prepare order agreements, contracts and
- Organize, lead, and help execute company projects that fall outside the scope of regular duties.
Yard Marshal
Amazon
08.2018 - 03.2020
- Attend safety walks and inspections before or during each project to analyze safety risks. Provide safety recommendations
- Educate employees on safety standards and expectations as well as safe machinery operation
- Maintain documentation of the company's safety procedures, accidents and related events
- Generate daily reports, TDR, unload trailers, use electronic devices to log all trailer movement in Yard Management System
- Ensure risks related to business activities were effectively located, checked, and controlled
- Escalate systematic/operational issues and audit daily.
- Developed emergency management plans for various situations, increasing preparedness for potential crises.
City Carrier Assistant
United States Postal Service
12.2016 - 08.2018
- Represented professional public relations with 250 customers daily
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
- Minimized delays in service during challenging situations like inclement weather, by maintaining open communication with supervisors and team members.
Probation Officer
Chaves County Court Services
08.2012 - 12.2016
- Supply exemplary service to the courts, attorneys, clients, and public
- Maintained compliance with all legal statutes, policies and procedures.
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Increased efficiency in caseload management through the use of advanced technology tools such as electronic monitoring devices and case management software systems.
- Maintained organized offender records and documentation in compliance with department and legal standards.
2nd Grade Teacher
Hobbs Municipal Schools
08.2014 - 12.2016
- Managed a diversified classroom of twenty-eight students through instruction and group activities
- My goal was to successfully support students with unique strengths and learning styles
- Planned lessons according to district standards to cover all requirements and prepare for standardized test.
Education
University of Phoenix
Tempe, AZBachelor of Science - Criminal Justice Admin.
University of Phoenix
Tempe, AZ07.2013
Associate of Arts - Criminal Justice
University of Phoenix
Tempe, AZ08.2011
Skills
- Risk Management
- Negotiation
- Adaptability
- Team Leadership
- Analytical and critical thinking
- Communication
Certification
www.linkedin.com/in/delfina-salas-280397b4
- Certified Lean Six Sigma Green Belt, IASSC - 2024
Leadership Experience
- Currently oversee, set policies, approve business decisions, and fulfill fiduciary responsibilities as a Board Member Secretary with Luminary Ministry.
- Mentor for both Charter and Amazon
Educationexperience
- BA of Science in Criminal Justice, Administration Concentration in Human Services, University of Phoenix, 3.6, 2011-01-01, 2013-12-31
- Associates of Arts in Criminal Justice, Concentration in Criminal Justice, University of Phoenix, 3.7, 2008-01-01, 2011-12-31
Volunteer Experience
- Board Member Secretary, Luminary Ministry, True
- Prayer Team, Community Bible Church, True
- Fingerprint Analyst, Roswell Police Department, 03-01-08-31-2011
References
Available upon request.
Languages
Spanish
Native or Bilingual
Timeline
Director of Project Development
Luminary Ministries
06.2024 - Current
Client Retention Specialist
Charter Communications, Spectrum
06.2023 - 06.2024
Special Projects Business Recruiter
C2 Global
03.2020 - 06.2023
Yard Marshal
Amazon
08.2018 - 03.2020
City Carrier Assistant
United States Postal Service
12.2016 - 08.2018
2nd Grade Teacher
Hobbs Municipal Schools
08.2014 - 12.2016
Probation Officer
Chaves County Court Services
08.2012 - 12.2016
University of Phoenix
Bachelor of Science - Criminal Justice Admin.
University of Phoenix
Associate of Arts - Criminal Justice
University of Phoenix
www.linkedin.com/in/delfina-salas-280397b4
- Certified Lean Six Sigma Green Belt, IASSC - 2024
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