Skilled professional in transforming complex topics into engaging narratives, with a proven track record at Amazon enhancing audience engagement and fostering community. Expertise in empathetic communication, coupled with strong multitasking and relationship-building skills developed through experience in child care at Lollipop
Overview
2
2
years of professional experience
1
1
Certification
Work History
Published Author
Amazon
Tillatoba, MS
02.2023 - 02.2025
Adapted content for social media platforms to engage a broader audience.
Collaborated with editors and publishers to produce high-quality content.
Researched topics relevant to assigned projects to inform writing process.
Managed multiple writing projects simultaneously to meet tight deadlines.
Brainstormed ideas in team meetings regarding potential article topics.
Proofread final drafts prior to submission or publication.
Maintained a consistent voice and tone across all written materials.
Generated engaging content for social media platforms such as Facebook, Twitter, Instagram.
Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
Created outlines outlining structure and flow of narrative pieces before beginning actual writing process.
Monitored and responded to comments on published materials to foster community.
Translated complex technical information into concise and reader-friendly prose.
Adhered to specific narrative, grammatical and structural styles for different pieces.
Developed and maintained an editorial calendar to track content publication.
Organized and tracked multiple projects to meet tight deadlines.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Maintained updated knowledge through continuing education and advanced training.
Prioritized and organized tasks to efficiently accomplish service goals.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Assisted with customer requests and answered questions to improve satisfaction.
Managed inventory and supplies to ensure materials were available when needed.
Worked effectively in team environments to make the workplace more productive.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Exceeded customer satisfaction by finding creative solutions to problems.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Completed day-to-day duties accurately and efficiently.
Completed routine maintenance and repair.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Child Caregiver
Lollipop's Learning Center
Charleston, MS
07.2024 - 01.2025
Planned and implemented engaging activities to encourage creativity and expression.
Communicated with parents or guardians about daily activities, behaviors and upcoming events.
Balanced schedules to promote optimal rest, play and educational periods.
Observed and monitored children to identify developmental strengths and target enrichment activities.
Promoted healthy habits such as hand washing, social distancing.
Used positive reinforcement and behavior modeling to instill discipline in children.
Prepared meals according to dietary requirements and preferences.
Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
Recorded child behavior, food, and medication information for supervisors.
Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Supervised meal times to ensure proper nutrition and hydration.
Sanitized toys and tables to maintain clean, safe environment.
Encouraged positive behaviors, including patience with teachers and fellow kids.
Established positive relationships with parents and guardians to communicate daily updates on their child's progress.
Developed and implemented lesson plans and activities for children of various ages.
Organized age-appropriate activities such as arts and crafts, games and educational lessons.
Assisted with meal preparation and clean up after meals.
Maintained accurate records of each child's attendance, behavior, meals served, naps taken and activities participated in.
Kept records of daily observations and information about activities, meals served and medications administered.
Secured indoor and outdoor premises to protect children.
Communicated with parents about daily activities and any concerning behaviors.
Managed multiple tasks simultaneously while remaining calm under pressure.
Cared for children in institutional settings.
Employed positive guidance strategies to encourage children and improve behavior.
Organized and planned age-appropriate reading, crafts, and music lessons.
Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
Worked with cross-functional teams to achieve goals.